Solved

winword.exe crashes

Posted on 2008-06-25
3
864 Views
Last Modified: 2010-08-05
Winword.exe continues to crash on startup , after repair is done, as well as uninstalling and re-installing.
0
Comment
Question by:chandlm22
3 Comments
 
LVL 6

Assisted Solution

by:kosmoraios
kosmoraios earned 50 total points
ID: 21867406
What's the error you're receiving when it crashes?
0
 
LVL 2

Accepted Solution

by:
hitechhobo earned 100 total points
ID: 21867438
Try deleting normal.dot
0
 
LVL 97

Assisted Solution

by:war1
war1 earned 100 total points
ID: 21867455
Hello chandlm22,

Adding to what hitechhobo suggested,

1. Delete MS Word toolbar template and other temp files.
http://help.cnet.com/Windows_Vista_series/9602-12576_39-0.html?messageID=2505911&ssaProductSeriesId=31740586&kw=Windows+Vista+series

2. Disable Word addins.  Go to  Tools => COM Add-ins, selecting the Add-in and clicking Remove. To remove a global template for the current Word session, you can select  Tools => Templates and Add-ins and deselect the relevant checkbox.

3. Check if an external program running in the background is interfering with Word. Check Firewall, antivirus, antispyware, antispam, and all Norton programs. Disable these programs one at a time.

4. Repair MS Word. With Word open, go to Help > Detect and Repair.

5. If no joy, reinstall MS Word.  Go to Add/Remove Programs and highlight Microsoft Office. Click on Install/Uninstall.  A menu will pop allowing you to choose repair or reinstall.


Hope this helps!
war1
0

Featured Post

Top 6 Sources for Identifying Threat Actor TTPs

Understanding your enemy is essential. These six sources will help you identify the most popular threat actor tactics, techniques, and procedures (TTPs).

Join & Write a Comment

User Beware!  This is a rather permanent solution to removing your email from an exchange server.  The only way to truly go back is to have your exchange administrator restore your mailbox from backups.  This is usually the option of last resort.  A…
Recently Microsoft released a brand new function called CONCAT. It's supposed to replace its predecessor CONCATENATE. But how does it work? And what's new? In this article, we take a closer look at all of this - we even included an exercise file for…
The viewer will learn how to simulate a series of sales calls dependent on a single skill level and learn how to simulate a series of sales calls dependent on two skill levels. Simulating Independent Sales Calls: Enter .75 into cell C2 – “skill leve…
The view will learn how to download and install SIMTOOLS and FORMLIST into Excel, how to use SIMTOOLS to generate a Monte Carlo simulation of 30 sales calls, and how to calculate the conditional probability based on the results of the Monte Carlo …

705 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

12 Experts available now in Live!

Get 1:1 Help Now