Solved

winword.exe crashes

Posted on 2008-06-25
3
870 Views
Last Modified: 2010-08-05
Winword.exe continues to crash on startup , after repair is done, as well as uninstalling and re-installing.
0
Comment
Question by:chandlm22
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
3 Comments
 
LVL 6

Assisted Solution

by:kosmoraios
kosmoraios earned 50 total points
ID: 21867406
What's the error you're receiving when it crashes?
0
 
LVL 2

Accepted Solution

by:
hitechhobo earned 100 total points
ID: 21867438
Try deleting normal.dot
0
 
LVL 97

Assisted Solution

by:war1
war1 earned 100 total points
ID: 21867455
Hello chandlm22,

Adding to what hitechhobo suggested,

1. Delete MS Word toolbar template and other temp files.
http://help.cnet.com/Windows_Vista_series/9602-12576_39-0.html?messageID=2505911&ssaProductSeriesId=31740586&kw=Windows+Vista+series

2. Disable Word addins.  Go to  Tools => COM Add-ins, selecting the Add-in and clicking Remove. To remove a global template for the current Word session, you can select  Tools => Templates and Add-ins and deselect the relevant checkbox.

3. Check if an external program running in the background is interfering with Word. Check Firewall, antivirus, antispyware, antispam, and all Norton programs. Disable these programs one at a time.

4. Repair MS Word. With Word open, go to Help > Detect and Repair.

5. If no joy, reinstall MS Word.  Go to Add/Remove Programs and highlight Microsoft Office. Click on Install/Uninstall.  A menu will pop allowing you to choose repair or reinstall.


Hope this helps!
war1
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article will guide you to convert a grid from a picture into Excel format using Microsoft OneNote and no other 3rd party application.
I was prompted to write this article after the recent World-Wide Ransomware outbreak. For years now, System Administrators around the world have used the excuse of "Waiting a Bit" before applying Security Patch Updates. This type of reasoning to me …
This video shows where to find templates, what they are used for, and how to create and save a custom template using Microsoft Word.
The viewer will learn how to use the =DISCRINV command to create a discrete random variable, use this command to model a set of probabilities and outcomes in a Monte Carlo simulation, and learn how to find the standard deviation of a set of probabil…

734 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question