Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

Remote Desktop Suddenly Stopped Working

Posted on 2008-06-25
18
Medium Priority
?
2,518 Views
Last Modified: 2013-11-21
I am running Windows XP SP3 and have been using remote desktop for a while.  The other day it just stopped working.  I accidentally disabled the network adapter on the remote PC while connected to it, obviously I got disconnected.  When I went home and enabled the adapter (same IP, static through router) I can no longer remote the computer.

Firewall Disabled
Port Listening
Remote Desktop Enabled

Cannot even connect over LAN to the machine.  When I click connect the buttons go gray as if trying to connect for about 2 seconds then come back as if nothing at all happened.  No errors or messages, it just does not connect.  If I put in the WRONG IP for Remote Desktop it will throw an error that it could not connect.  I am able to telnet the machine.
0
Comment
Question by:BigZAJ
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 6
  • 5
  • 3
  • +2
18 Comments
 
LVL 6

Expert Comment

by:kosmoraios
ID: 21867809
Weird. Try running mstsc /admin when you launch the RDP client.
0
 

Author Comment

by:BigZAJ
ID: 21867906
I tried mstsc to connect, with server, port, etc.  It just does nothing and goes away as if launching the connection via the client.  If I add the /admin when running it it gives a dialog showing basically that "/admin" is not a valid parameter.
0
 
LVL 18

Expert Comment

by:sk_raja_raja
ID: 21867953
go to registry and delete the Mslicensing key under microsoft in Hkey local machine and reboot the machine
0
Free Tool: ZipGrep

ZipGrep is a utility that can list and search zip (.war, .ear, .jar, etc) archives for text patterns, without the need to extract the archive's contents.

One of a set of tools we're offering as a way to say thank you for being a part of the community.

 

Author Comment

by:BigZAJ
ID: 21868089
I deleted the MSLicensing key from the registry, rebooted, still the same issue.
0
 
LVL 6

Expert Comment

by:kosmoraios
ID: 21868561
I have a feeling the issue might be on the client machine. Have you tried it from another? Also, try mstsc /console.
0
 
LVL 18

Expert Comment

by:sk_raja_raja
ID: 21868668
check whether remote users is enabled in the machine..if possible reboot the remote machine and try
0
 

Author Comment

by:BigZAJ
ID: 21869197
I am able to remote into other machines.  Remote Desktop and Remote Users is enabled.  Could something have happened where it did not properly close the session when I accidentally disabled the network adapter of the host machine during a session?
0
 
LVL 18

Expert Comment

by:sk_raja_raja
ID: 21869413
yeah...but did you try from anyother machines to connect to that specific machine..this will help to isolate...
0
 
LVL 6

Expert Comment

by:kosmoraios
ID: 21869843
You're not running Norton products on the affected machine, right?
0
 
LVL 6

Expert Comment

by:kosmoraios
ID: 21869875
run "qwinsta" from the command line. You should see the RDP server listening on a port (3389 unless changed). Do you have that line? Is there another program listening on the same port?
0
 
LVL 11

Expert Comment

by:robsantos
ID: 21870503
Not sure if it'll help, but what version you running of RDP/MSTSC?

Remote Desktop Connection (Terminal Services Client 6.0) for Windows XP

http://www.microsoft.com/downloads/details.aspx?familyid=26F11F0C-0D18-4306-ABCF-D4F18C8F5DF9&displaylang=en
0
 

Author Comment

by:BigZAJ
ID: 21870588
I checked that it is listening on the port I specified, not 3389 anymore.  I tried connecting from 2 different computers on LAN (with my port in there of course).

Terminal Services Client 6.1

NOD32 - with web filtering disabled.
0
 
LVL 6

Expert Comment

by:kosmoraios
ID: 21875869
Sometimes when you disable the Web Filtering, it can "stick" your ports. Try disabling the service for a few minutes, or even uninstalling NOD32 to eliminate it as a variable and then reinstalling.
0
 

Author Comment

by:BigZAJ
ID: 21893034
Nothin seems to work, I will reformat
0
 

Author Comment

by:BigZAJ
ID: 21899059
Formatted, re-installed Windows XP.  Everything was working fine with RDP until I installed Adobe Photoshop CS3.  With CS3 installed RDP does not work and went back to the exact same error.  Does that make sense to anyone?
0
 

Accepted Solution

by:
M_Bursill earned 1000 total points
ID: 21958517
<!-- /* Font Definitions */ @font-face      {font-family:"Cambria Math";      panose-1:2 4 5 3 5 4 6 3 2 4;      mso-font-charset:1;      mso-generic-font-family:roman;      mso-font-format:other;      mso-font-pitch:variable;      mso-font-signature:0 0 0 0 0 0;}@font-face      {font-family:Calibri;      panose-1:2 15 5 2 2 2 4 3 2 4;      mso-font-charset:0;      mso-generic-font-family:swiss;      mso-font-pitch:variable;      mso-font-signature:-1610611985 1073750139 0 0 159 0;} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal      {mso-style-unhide:no;      mso-style-qformat:yes;      mso-style-parent:"";      margin-top:0cm;      margin-right:0cm;      margin-bottom:10.0pt;      margin-left:0cm;      line-height:115%;      mso-pagination:widow-orphan;      font-size:11.0pt;      font-family:"Calibri","sans-serif";      mso-ascii-font-family:Calibri;      mso-ascii-theme-font:minor-latin;      mso-fareast-font-family:Calibri;      mso-fareast-theme-font:minor-latin;      mso-hansi-font-family:Calibri;      mso-hansi-theme-font:minor-latin;      mso-bidi-font-family:"Times New Roman";      mso-bidi-theme-font:minor-bidi;      mso-fareast-language:EN-US;}a:link, span.MsoHyperlink      {mso-style-priority:99;      color:blue;      mso-themecolor:hyperlink;      text-decoration:underline;      text-underline:single;}a:visited, span.MsoHyperlinkFollowed      {mso-style-noshow:yes;      mso-style-priority:99;      color:purple;      mso-themecolor:followedhyperlink;      text-decoration:underline;      text-underline:single;}.MsoChpDefault      {mso-style-type:export-only;      mso-default-props:yes;      mso-ascii-font-family:Calibri;      mso-ascii-theme-font:minor-latin;      mso-fareast-font-family:Calibri;      mso-fareast-theme-font:minor-latin;      mso-hansi-font-family:Calibri;      mso-hansi-theme-font:minor-latin;      mso-bidi-font-family:"Times New Roman";      mso-bidi-theme-font:minor-bidi;      mso-fareast-language:EN-US;}.MsoPapDefault      {mso-style-type:export-only;      margin-bottom:10.0pt;      line-height:115%;}@page Section1      {size:612.0pt 792.0pt;      margin:72.0pt 72.0pt 72.0pt 72.0pt;      mso-header-margin:36.0pt;      mso-footer-margin:36.0pt;      mso-paper-source:0;}div.Section1      {page:Section1;}-->Hello

I was experiencing the same problem as you. After much searching I found the following two links.

It seems the problem was caused when I installed the latest version of Nvidia Drivers. I didnt have any of the errors they mention seeing in the event viewer however when I uninstalled the video drivers my remote desktop started working. I dont know if this will fix your problem but I thought it would be worth mentioning.

http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.windowsxp.work_remotely&tid=1c37c204-28ad-4fb6-9d4b-fcea2e62e8f1&cat=en_US_d02fc761-3f6b-402c-82f6-ba1a8875c1a7)=en&cr=&sloc=en-us&m=1&p=1

http://forums.nvidia.com/index.php?showtopic=67147

Mike


0

Featured Post

Free Tool: ZipGrep

ZipGrep is a utility that can list and search zip (.war, .ear, .jar, etc) archives for text patterns, without the need to extract the archive's contents.

One of a set of tools we're offering as a way to say thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Case Summary: In this Article we introduce the new method to configure the default user profile using Automated profile copy with sysprep rather than the old ways such as the manual copy of a configured profile to default user profile Old meth…
Welcome to my series of short tips on migrations. Whilst based on Microsoft migrations the same principles can be applied to any type of migration. My first tip Migration Tip #1 – Source Server Health can be found listed in my profile here: http:…
This tutorial will teach you the special effect of super speed similar to the fictional character Wally West aka "The Flash" After Shake : http://www.videocopilot.net/presets/after_shake/ All lightning effects with instructions : http://www.mediaf…
Want to learn how to record your desktop screen without having to use an outside camera. Click on this video and learn how to use the cool google extension called "Screencastify"! Step 1: Open a new google tab Step 2: Go to the left hand upper corn…

609 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question