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ActiveSync not working with 3rd party SSL Cert

Posted on 2008-06-25
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Last Modified: 2013-12-05
Hello:

We cannot get ActiveSync to function properly with a valid 3rd party SSL cert installed.
We have re-run the CICEW setup.
Verified IIS vir dir settings.
Re-created Exchange directories: http://support.microsoft.com/kb/883380.
Rebooted server.
Can access mailbox via OWA.

Error on the phone: Support Code 0x85010004

Error in Event Log
Event Type:      Error
Event Source:      Server ActiveSync
Event Category:      None
Event ID:      3005
Date:            6/25/2008
Time:            11:47:21 AM
User:            domain\mwservice
Description:
Unexpected Exchange mailbox Server error: Server: [server1.domain.local] User: [user@domain.com] HTTP status code: [409]. Verify that the Exchange mailbox Server is working correctly.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Server running McAfee Total Protection for Small Business, 4.7.538 Patch 002
Created an exception for ActiveSync
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Question by:CorpTechLLC
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Accepted Solution

by:
Jeffrey Kane - TechSoEasy earned 2000 total points
ID: 21887739
Follow the exact steps outlined here to install the 3rd party SSL certificate:  http://sbsurl.com/ssl

Then, for mobile configuration, please see http://sbsurl.com/mobile

Jeff
TechSoEasy
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Author Comment

by:CorpTechLLC
ID: 22007173
Fix was to disable Anonymous Access from exchange-oma directory. Thanks for your help.
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