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tracert: Significance of First Hop "Request Timed Out"

Posted on 2008-06-25
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Last Modified: 2013-11-29
When running the command 'tracert' on a WinXP machine, what is the significance of a "Request Timed Out" result for the first hop, but successful subsequent hops? For example:
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C:\Documents and Settings\Nick>tracert main

Tracing route to main.bw.local [172.21.1.4]
over a maximum of 30 hops:

  1     *        *        *     Request timed out.
  2    28 ms    11 ms    11 ms  172.21.1.4

Trace complete.
-----------------------
  "main"(172.21.1.4) is a server being reached remotely over a VPN connection.

Other public IPs (google.com, yahoo.com, etc.) were also previously failing on first hop of tracert, but then a few minutes later gave a "1ms 1ms <1ms 192.168.5.1" result for the local default gateway and continued on to the destination.

Does a Time Out on the first hop have any significance for troubleshooting a connection?
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Question by:nicholasjwolf
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by:rjwesley
ID: 21868400
It could simply be that your router has ping connections disabled on it.

Rob
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rjwesley earned 500 total points
ID: 21868539
Oooops, uhm should read these in their entirety. Well a router with ping connections disabled would give you the Request time outs but your problem is intermittent. Hmm, I guess I'd probably test that particular data line and possibly connect directly to the router to help pinpoint the problem.

Rob
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