Solved

Error sending email from ACT! 2000 and attachments missing from received email messages

Posted on 2008-06-25
5
1,054 Views
Last Modified: 2008-09-05
I am setting up ACT! 2000 to use with Internet mail. In the Email Setup Wizard I have entered the following:
Username: My Yahoo username
Outgoing SMTP server: plus.smtp.mail.yahoo.com
incoming Pop 3 server: plus.pop.mail.yahoo.com
Real name: My name
Organization: "blank"
Reply to address: My yahoo mail address
Connect to the Internet using: Direct network connection (only option form pull-down menu)

I have tested the connection and receive confirmation of successful communication with plus.pop.mail.yahoo.com server

I have succesfully retrieved emails from Yahoo but have the following issues:

1. Attachments are not appearing in my inbox. Messages are tagged with the paperclip attachment icon and during download they appear to be downloading attachments but I cannot find the files anywhere. Here are the file locations I have specified in setup:
Preferences/General/Default Locations/File type: Email . . . c:\program files\act\Email
Preferences/General/Default Locations/File type: Internet Mail . . . c:\program files\act\mail\internet
Preferences/Email/Folder/Messages you have attached are stored in: c:\program files\act\Email

2. I am unable to send email with or without attachments and receive the error message: "Cannot perform this function: General error."

3. With some messages in my inbox I receive the following error message: "The message is too large to be displayed. The size has been truncated to fir in the display area." Can I change a setting somewhere in ACT! to address this?
0
Comment
Question by:Saasaa
  • 2
5 Comments
 
LVL 30

Expert Comment

by:Mike Lazarus
ID: 21872460
1. You might try this article - http://tinyurl.com/4vgrpl

2. Try this - http://tinyurl.com/4uzrnm

3. I've not heard of that before... try again after fixing the other items above
0
 

Author Comment

by:Saasaa
ID: 21881124
Thanks. On further research I think the problem is that ACT 2000 ver 5.04 does not support SSL authentication which is required by Yahoo. I am therefore changing my approach and using Outlook as the mail client for ACT. That works, sort of.

Perhaps it's time to go to a more recent ACT package than this one from the last millennium. :-)
0
 
LVL 30

Accepted Solution

by:
Mike Lazarus earned 500 total points
ID: 21881209
Yes, I think authentication in ACT!'s Internet Mail only started with ACT! 7.0

But the interface to Outlook is by far the best option for ACT!... especially with ACT! 10.0 and later
0

Featured Post

VMware Disaster Recovery and Data Protection

In this expert guide, you’ll learn about the components of a Modern Data Center. You will use cases for the value-added capabilities of Veeam®, including combining backup and replication for VMware disaster recovery and using replication for data center migration.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Microsoft have a hotfix for Windows systems that will improve application that uses UTC dates and times - including Outlook, the Windows Event Viewer and many third-party applications. Most date and time stamps that are created and displayed in W…
As owner of GL Computing, I have worked with CRM products since 1984 and with Act! since 1987.  GL Computing provides training and technical support to Act! Consultants, resellers and add-on developers around the world. One of the problems we not…
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…
Email security requires an ever evolving service that stays up to date with counter-evolving threats. The Email Laundry perform Research and Development to ensure their email security service evolves faster than cyber criminals. We apply our Threat…

803 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question