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Error sending email from ACT! 2000 and attachments missing from received email messages

Posted on 2008-06-25
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Last Modified: 2008-09-05
I am setting up ACT! 2000 to use with Internet mail. In the Email Setup Wizard I have entered the following:
Username: My Yahoo username
Outgoing SMTP server: plus.smtp.mail.yahoo.com
incoming Pop 3 server: plus.pop.mail.yahoo.com
Real name: My name
Organization: "blank"
Reply to address: My yahoo mail address
Connect to the Internet using: Direct network connection (only option form pull-down menu)

I have tested the connection and receive confirmation of successful communication with plus.pop.mail.yahoo.com server

I have succesfully retrieved emails from Yahoo but have the following issues:

1. Attachments are not appearing in my inbox. Messages are tagged with the paperclip attachment icon and during download they appear to be downloading attachments but I cannot find the files anywhere. Here are the file locations I have specified in setup:
Preferences/General/Default Locations/File type: Email . . . c:\program files\act\Email
Preferences/General/Default Locations/File type: Internet Mail . . . c:\program files\act\mail\internet
Preferences/Email/Folder/Messages you have attached are stored in: c:\program files\act\Email

2. I am unable to send email with or without attachments and receive the error message: "Cannot perform this function: General error."

3. With some messages in my inbox I receive the following error message: "The message is too large to be displayed. The size has been truncated to fir in the display area." Can I change a setting somewhere in ACT! to address this?
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Question by:Saasaa
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LVL 30

Expert Comment

by:Mike Lazarus
ID: 21872460
1. You might try this article - http://tinyurl.com/4vgrpl

2. Try this - http://tinyurl.com/4uzrnm

3. I've not heard of that before... try again after fixing the other items above
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Author Comment

by:Saasaa
ID: 21881124
Thanks. On further research I think the problem is that ACT 2000 ver 5.04 does not support SSL authentication which is required by Yahoo. I am therefore changing my approach and using Outlook as the mail client for ACT. That works, sort of.

Perhaps it's time to go to a more recent ACT package than this one from the last millennium. :-)
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Accepted Solution

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Mike Lazarus earned 500 total points
ID: 21881209
Yes, I think authentication in ACT!'s Internet Mail only started with ACT! 7.0

But the interface to Outlook is by far the best option for ACT!... especially with ACT! 10.0 and later
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