Solved

LPAD sync failing

Posted on 2008-06-25
3
735 Views
Last Modified: 2013-11-22
Hi Group,

Hope someone can help here.  The software was running fine until domain admin password change.  I went into the control center updated the password there did a test login and it passed then did a test query and it passed and returned it results then saved the changes.  Then looked at LDAP sync on the staqtus page and it says failed.  Every hour I get an email that tells me it has failled. Also I can go back in to the LDAP setup and retest and it passes every time.
Here is the content of the email:

LDAPAuthAndSync Jun 24, 2008 01:21:18 PM EDT Failed Normal sync failed (80 | Error in LDAP operation | Unknown error

[Additional Information] <Q49> LDAP Connector - Invalid credentials * <Q40000> LDAP Connector - Backend LDAP Directory Server is unavailable ( ldap.server.com:389 ) * 80 | Error in LDAP operation | Unknown error

[Additional Information] <Q49> LDAP Connector - Invalid credentials * <Q40000> LDAP Connector - Backend LDAP Directory Server is unavailable ( ldap.server.com:389 ) * )

Thanks,
Dave
0
Comment
Question by:Daveatwork
  • 2
3 Comments
 
LVL 17

Accepted Solution

by:
fgrushevsky earned 500 total points
ID: 21910412
0
 
LVL 1

Author Comment

by:Daveatwork
ID: 21920079
Thanks,

On the first link, I don't get that error in the log, and on the setup page it can login when the "test login" button is pressed and the "test " button in the query section is pressed it gets a respone with data returned.

As far as the second link, it is for the appliance version of the product and looks to me like a end user login.  And since only the password was changed and none of the other settings I dont think this helps.

Thanks,
Dave
0
 
LVL 1

Author Closing Comment

by:Daveatwork
ID: 31470695
Actually there was a clue in the second link.  I was able to fix it by deleting the LDAP settings and then recreate them exactly the same as before.  After doing this the LDAP sync works fine. None of the rest of the steps in the link didn't apply because I am not running the appliance version.
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

OVERVIEW This guide provides information on the process performed when the Symantec Endpoint Protection (SEP) client checks in with the Symantec Endpoint Protection Manager (SEPM). AUDIENCE Information Technology personnel responsible for suppo…
PREFACE The purpose of this guide is to provide information to successfully install the MS SQL client tools for the Symantec Endpoint Protection Manager (SEPM) to function properly when installed on Windows 2008. AUDIENCE Information Technology…
Migrating to Microsoft Office 365 is becoming increasingly popular for organizations both large and small. If you have made the leap to Microsoft’s cloud platform, you know that you will need to create a corporate email signature for your Office 365…
Video by: Mark
This lesson goes over how to construct ordered and unordered lists and how to create hyperlinks.

911 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

17 Experts available now in Live!

Get 1:1 Help Now