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When I delete a registry key, it allows without error by reappears when I re-open regedit?

Posted on 2008-06-25
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Last Modified: 2010-04-21
Having issues with a particular 3rd party application - it's pull-down window allows you to log into a list of servers. However, only (1) server is actually available. The pull-down shows old server names as available to choose from. This confuses end-users and they commonly select wrong one and get errors (of course, because they are obviously attempting to connect to a non-existant server no longer available). The reality is there is only (1) server available.
In the past we would go here:
HK_Current_User>Software>InforGraphic Systems>Client>Server1 & Server2 (server1 being good and server2 being bad).
We then chose to delete the server2 key and it does. Without any errors. We then close & re-open Regedit and that same deleted key is still there.
The same deleted key is still available in the pull-down for that application as well.
We need to delete this and prevent errors by end-users and slow-down help calls related to this.
HELP!
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Question by:mythology8
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kosmoraios earned 1500 total points
ID: 21868839
You can use Sysinternals (now bought by Microsoft) RegMon to see the registry activity in real time.
http://technet.microsoft.com/en-us/sysinternals/bb896652.aspx

You can then determine how the key is being written. You could also schedule a delete upon reboot.
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by:mythology8
ID: 31470706
thanks!
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