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OWA's /exchange virtual directory will not work for 2007 mailbox users

Posted on 2008-06-25
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Last Modified: 2008-08-15
I have installed Exchange 2007 SP1 as a CAS role on Server 2008. I have migrated my mailbox over to our 2007 mesaging envrionment. When I access OWA I am able to log in using the /OWA virtual directory but I cannot log in using the /exchange virtual directory. When I attempt to log in using the forms based authentication, it just displays a line "The user name or password that you entered is not valid. Try entering it again." Users with a 2003 mailbox are able to log in with no problems using the /exchange. I do not know where the problem could be here. I have uninstalled and reinstalled IIS and exchange as described in this article. http://support.microsoft.com/kb/320202. I am running out fo things to look at. I am recieving this error directly on the CAS servers via https://localhost/owa and https://localhost/exchange. The Windows firewall is turned off.
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Question by:maderosia
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3 Comments
 
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Expert Comment

by:jkarnes12
ID: 21869098
Exchange 2007 Mailboxes can only be accessed through the /owa directory.

The /exchnage directory is for Legacy Exchange mailboxes (2003)
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by:maderosia
ID: 21869391
jkarnes12, that is not correct. /exchange is for 2000 and 2003 mailboxes and will redirect 2007 mailboxes to /owa. It is the practice to use the /exchange directory during a migration as it will control the virtual directory needed. And when all users are on 2007, to then start using the /owa directory for all OWA. It would be inpossible to publish different webs for users dependant on where their mailbox is without the /exchange redirecting automatically. Here is a good reference that will explain this: http://technet.microsoft.com/en-us/library/bb885041.aspx
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maderosia earned 0 total points
ID: 21908611
I found the problem and it was a very stupid mistake on my part. I did not have the full prerequisites for the mailbox server. I was missing three services of IIS and I issued the commands below to resolve and now OWA /exchange virtual directory works as it should. This is why the CAS server was unable to pass along credentials to the mailbox server.

ServerManagerCmd -i Web-ISAPI-Ext
ServerManagerCmd -i Web-Basic-Auth
ServerManagerCmd -i Web-Windows-Auth

I will be asking for a refund on points and a deletion of this question as I resolved the issue myself.
Thank you,
maderosia
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