Outlook 2007 user can't open PDF attachments
Posted on 2008-06-25
The user has Vista installed, running Office 2007 Enterprise. She can't open PDF attachments from Outlook emails, because when she double clicks the attachment to open them, Outlook displays this error message:
"This action is only valid for products that are currently installed."
If the user right clicks the attachment, she can download it and view just fine.... but in Outlook it seems like the file association is just not working right. Anyone know how to restore this?
Also, the very latest Acrobat Reader version is installed, and multiple un-install/re-installs have been attempted with Acrobat Reader, and still not working.