Solved

POP 3 service hangs

Posted on 2008-06-25
14
816 Views
Last Modified: 2012-08-14
without making any changes to the server the pop3 service refuses to start and just hangs in the starting state. the service could not start in a timely fashion is the error message. nothing in the event logs. no other services fail. reboot does not cure problem. anyone come across this one before?
jem
0
Comment
Question by:Jem0031
  • 6
  • 3
  • 2
  • +2
14 Comments
 
LVL 3

Expert Comment

by:andyms56
Comment Utility
hi m8 this may help http://support.microsoft.com/kb/837368
andy
0
 

Author Comment

by:Jem0031
Comment Utility
the pop3 services are hanging on starting, the above kb makes reference to them being disabled which they are not....
0
 
LVL 3

Expert Comment

by:Tech4Free
Comment Utility
While the service is caught in "starting", can you successfully stop it from services.msc or is it completely hung? Also, I realize this is an obvious question, but do you have any firewall/antivirus software that may have changed with an update that isn't allowing things to happen?
0
 

Author Comment

by:Jem0031
Comment Utility
No firewall and just running symantec AV corp edition - you cannot start/stop it from services.msc once its in "starting" then the options to stop and start are greyed out
am running same version of av on lots of other exch servers without any problems
0
 
LVL 3

Expert Comment

by:Tech4Free
Comment Utility
If everything else is running fine.. is it possible that something else is trying to use port 110? I'd do a netstat -a and see what if anything is using that port. With no errors in any of your logs, I'm really just tossing ideas out.
0
 

Author Comment

by:Jem0031
Comment Utility
thought of that, nothing else using the port. telnet fails also on 110
0
 

Author Comment

by:Jem0031
Comment Utility
meant to add. telnet fails on 110 when the pop3 service is stopped indicating nothing else trying to use 110
0
Shouldn't all users have the same email signature?

You wouldn't let your users design their own business cards, would you? So, why do you let them design their own email signatures? Think of the damage they could be doing to your brand reputation! Choose the easy way to manage set up and add email signatures for all users.

 
LVL 3

Accepted Solution

by:
Tech4Free earned 125 total points
Comment Utility
I was poking around in some other forums for you. Do you have inetinfo.exe showing in task manager? If so... try to end task it and then start the pop3 service. Still looking for something more solid though...
0
 

Author Comment

by:Jem0031
Comment Utility
Yes. Killed the inetinfo services running in task manager and now the pop3 service starts. Super, thanks for this solution

jeremy

0
 

Author Closing Comment

by:Jem0031
Comment Utility
Cheers!!!
0
 
LVL 5

Expert Comment

by:fmonroy
Comment Utility
Excellent solution, do you know what was the cause?
0
 

Expert Comment

by:OhmegaStar
Comment Utility
You should consider restarting internet services - not just killing the process. This resolved my problem.

OhmegaStar
0
 
LVL 5

Expert Comment

by:fmonroy
Comment Utility
But just once, right?
It happens every time you restart... annoying
0
 

Expert Comment

by:OhmegaStar
Comment Utility
Ok sounds strange - maybe a sequencing problem / dependency problem in the load order of the services ???

If you have it each time you restart the serve - you should post a new question - and get an answer there..

In my case there was a rights problem (machine account wiped by mistake in ad), when i rectified this the exchange came online except for the pop3 that hanged itself until I restarted the iis... since then - no problem...

Regards,

OhmegaStar
0

Featured Post

Do email signature updates give you a headache?

Constantly trying to correctly format email signatures? Spending all of your time at every user’s desk to make updates? Want high-quality HTML signatures on all devices, including on mobiles and Macs? Then, let Exclaimer solve all your email signature problems today!

Join & Write a Comment

Easy CSR creation in Exchange 2007,2010 and 2013
Follow this checklist to learn more about the 15 things you should never include in an email signature from personal quotes, animated gifs and out-of-date marketing content.
In this video we show how to create a Resource Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: Navigate to the Recipients >> Resources tab.: "Recipients" is our default selection …
In this video we show how to create an Accepted Domain in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Ac…

728 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

10 Experts available now in Live!

Get 1:1 Help Now