When I receive an email all the links or URL  in the message body are not active.

Posted on 2008-06-25
Medium Priority
Last Modified: 2013-11-21
When I receive an email all the links or URL  in the message body are not active.

Where are the options to activate them ?
Question by:auk_experts
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LVL 97

Expert Comment

ID: 21872146
Hello auk_experts,

Go to Tools > Options > Mail Format > Editor Options > Proofing > AutoCorrect Options > AutoFormat > Replace > Internet and Network paths with Hyperlinks. Activate this checkbox and links should work.  You may need to restart Outlook.

Hope this helps!

Author Comment

ID: 21872459
We have tried what your suggested solution, all settings was there, but still no hyperlink was active. Any other solutions?

Accepted Solution

auk_experts earned 0 total points
ID: 21873001
We have tried something else, go to control panel, add remove programs, set program access and default (on the left pane),make internet explorer your default browser. Check the attached file.
LVL 97

Expert Comment

ID: 21875303

Make IE the default browser in open URL

1. On the desktop, double-click My Computer.  
2. On the Tools menu, click Folder Options, and then click the File Types tab.  
3. In the Registered File Types list, click URL:HyperText Transfer Protocol, click Advanced, and then click Edit.  
4. In the Actions box, type open.  
5. In the Application used to perform action box, locate Internet Explorer (Iexplore.exe), and then click Open.
6. In the Application box, type IExplore, and then click OK.

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