?
Solved

Outlook 2003/Exchange 2007 - "No free/busy information could be retrieved"

Posted on 2008-06-26
10
Medium Priority
?
903 Views
Last Modified: 2012-06-22
I am new to Exchange 2007. On my Outlook 2003 client, when I issue a new meeting as a standard user and try to look at the schedule of other meeting partners, I get "No free/busy information could be retrieved". If I use the domain admin account however, I can see the schedule.

This is definitely a permissions issue but I don't know which permissions to alter.
0
Comment
Question by:CaptainAhab
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 5
  • 5
10 Comments
 
LVL 35

Expert Comment

by:rakeshmiglani
ID: 21872941
did you replicate from exchange 2000/2003 or is this a new exchnage 2007 install?
do you have a public folder database created on the exchange 2007 server?
0
 

Author Comment

by:CaptainAhab
ID: 21872971
This is a new 2007 sp1 install on server 2008. Domain is 2008.
We have created such a public folder database, that is, exchange setup created it.
0
 
LVL 35

Expert Comment

by:rakeshmiglani
ID: 21873019
you need to check if the free/busy system folder is created and has a replica in the public folder database
also check http://support.microsoft.com/kb/945602
0
Nothing ever in the clear!

This technical paper will help you implement VMware’s VM encryption as well as implement Veeam encryption which together will achieve the nothing ever in the clear goal. If a bad guy steals VMs, backups or traffic they get nothing.

 

Author Comment

by:CaptainAhab
ID: 21873083
Before we dig into that: can you explain why the domain admin can see all the schedules? Doesn't that mean that all the folders/info are there but are just not accessible as a standard user?
Are you sure this could mean replicas are missing?
Where can users see the "free/busy data folder" that the MS -KB-article mentions?
0
 
LVL 35

Expert Comment

by:rakeshmiglani
ID: 21873478
>If I use the domain admin account however, I can see the schedule.
i missed out reading this.
if domain admins are able to view the schedule then it must be a permissions issue and not a replica issue
the free/busy system folder is not visible to users.
you can see it via the PF management tool in EMC
0
 

Author Comment

by:CaptainAhab
ID: 21873578
Back at the start :)
Where can I change permissions for viewing those schedules/calendars?
0
 
LVL 35

Expert Comment

by:rakeshmiglani
ID: 21873806
Get-PublicFolderClientPermission -Identity "\NON_IPM_SUBTREE\SCHEDULE+ FREE BUSY"
0
 

Author Comment

by:CaptainAhab
ID: 21873895
Getting somewhere:
--
Identity                                                                     User                                      AccessRights
--------                                                                        ----                                       ------------
\NON_IPM_SUBTREE\SCHEDULE+ FREE BUSY      Default                                        {Author}
\NON_IPM_SUBTREE\SCHEDULE+ FREE BUSY      Anonymous                                 {None}
--

How to edit? Every account should have read permissions for every calendar/schedule
0
 
LVL 35

Expert Comment

by:rakeshmiglani
ID: 21873945
Default is set to Author and that is correct.
0
 

Accepted Solution

by:
CaptainAhab earned 0 total points
ID: 21873995
OK I found it in the exchange help
"How to Add Administrative Permissions for Users to Access Public Folders " and now it works. Let's see if everything is as we need it now... I will be back
0

Featured Post

Free Tool: SSL Checker

Scans your site and returns information about your SSL implementation and certificate. Helpful for debugging and validating your SSL configuration.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

New style of hardware planning for Microsoft Exchange server.
Know the reasons and solutions to move/import EDB to New Exchange Server. Also, find out how to recover an Exchange .edb file and to restore the file back.
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
This is my first video review of Microsoft Bookings, I will be doing a part two with a bit more information, but wanted to get this out to you folks.
Suggested Courses

719 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question