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Setup the SCCM following the microsoft article but clients are not found. What could the problem be?

Posted on 2008-06-26
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Last Modified: 2013-11-21
Hi,

Setup the SCCM following the microsoft article but clients are not found. What could the problem be?

The server itself is found as an system in the console when i try to install the client it says succesful but the client is not installed.

Regards
Sharath
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Question by:bsharath
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13 Comments
 
LVL 14

Expert Comment

by:Abduljalil Abou Alzahab
ID: 21872978
please try to check if the firewall is enable on the client machine if it's ON, turn it to off then try. if it's on and u still can't install client machine go to c:\windows\system32\ccmsetup\ccmsetup.log

open the log file and check the error, there is tools u can download it to open log file please chekc the following link:

http://www.microsoft.com/downloads/details.aspx?familyid=948e477e-fd3b-4a09-9015-141683c7ad5f&displaylang=en

it will help u for troubleshooting
0
 
LVL 14

Expert Comment

by:Abduljalil Abou Alzahab
ID: 21873732
I'll help u on this but u didn't update me what happend on this issue, did u check ur client or not yet.
0
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LVL 11

Author Comment

by:bsharath
ID: 21873973
Firewall is disabled...
There is no log file
in
c:\windows\system32\ccmsetup\ccmsetup.log
0
 
LVL 11

Author Comment

by:bsharath
ID: 21873975
Firewall is disabled...
There is no log file
in
c:\windows\system32\ccmsetup\ccmsetup.log
0
 
LVL 14

Expert Comment

by:Abduljalil Abou Alzahab
ID: 21874024
r u sure that this client already member on the collection groub, if yes so the folder should be created, any way please check if the SCCM computer member of domain admin groups in AD, it's very important and required, without it the agent will not installed on the client.

Regards
0
 
LVL 11

Author Comment

by:bsharath
ID: 21874048
Yes the logged in User is a member of Domain Admin's
0
 
LVL 14

Expert Comment

by:Abduljalil Abou Alzahab
ID: 21874075
I'm not talking about user, u need to go to domain admin group and add SCCM COMPUTER not user?

then try to reatart AD and SCCM Computers.

Regards
0
 
LVL 11

Author Comment

by:bsharath
ID: 21876346
Ok i shall explain what i did...
The client machine is part of the domain.
Added the SCCm server into the Domain Admin's Group.
Firewall on the client is off
The server has this log
c:\windows\system32\ccmsetup\ccmsetup.log
But client it is not there
The client itself is not found on the SCCM > Console

No clients are getting discovered...
I have set the discovery interval to 2 min but no luck....
I have downloaded the files that you linked me too and installed...
Can you tell me how i can troubleshoot this situation
0
 
LVL 14

Expert Comment

by:Abduljalil Abou Alzahab
ID: 21879482
all client should appear in the collection then u can try to install agent from SCCM, did u create boundary or not?
0
 
LVL 11

Author Comment

by:bsharath
ID: 21880676
Jaleel

I managed to get the client to the console...
Now my Q is...
I have installed the client agent on the Xp machine...
Now what next...
Do you have any steps on how i need to start off with getting my OS deployment?
0
 
LVL 11

Author Comment

by:bsharath
ID: 21880677
Jaleel

I managed to get the client to the console...
Now my Q is...
I have installed the client agent on the Xp machine...
Now what next...
Do you have any steps on how i need to start off with getting my OS deployment?
0
 
LVL 14

Accepted Solution

by:
Abduljalil Abou Alzahab earned 2000 total points
ID: 21895554
please check the following link to understand well OSD feature, u need to read then implement, also u have to understand the process, please read and let me know if u have any qustion:

Operating System Deployment in Configuration Manager:
http://technet.microsoft.com/en-us/library/bb632767(TechNet.10).aspx

don't start deployment before reading everything about this feature.

Regards
0

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