?
Solved

Windows XP Pro SP3 : Remote Desktop doesn't work

Posted on 2008-06-26
12
Medium Priority
?
13,702 Views
Last Modified: 2013-11-21
Hi,

Since installing SP3 I cannot connect to it via RDP.
It is on the same domain & subnet.
I am an administrator on both machines.

The strange things is it was working this morning (XP Pro SP3 to XP Pro SP3), but I kept getting Clipboard errors then after a while a another error "Out of memory". After rebooting the remote machine, I couldn't connect at all.

I can still connect to our Windows 2K SP4 server from both machines.

Tried:
Disabling the firewall on remotely and locally.
Disabling RDP (Control Panel / System / Remote) then reenabling it.
McAfee PUPs show nothing sign of RDP.

I can ping the machine by IP, Hostname and FQDN.
Both local and remote machines show nothing in the event logs.

This site points to a registry CLSID, but doesn't say what to change.
http://www.bit-tech.net/news/2008/05/21/xp-sp3-breaks-whs-rdp/1

Steps to take before you install Windows XP Service Pack 3
http://support.microsoft.com/kb/950717
All installations of SP3 (20+) installed without errors.

This article explains about why session 0 is no longer available to users.
http://www.badkey.com/db/blogsphere.nsf/d6plinks/JWIE-7EHJFH

I hope someone can help me out with this. I use RDP a lot. :-(

Thanks
0
Comment
Question by:DennisPost
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
12 Comments
 
LVL 7

Expert Comment

by:richammond
ID: 21873025
FYI, an alternative to RDP would be real vnc, more secured connections. Regards
0
 
LVL 2

Author Comment

by:DennisPost
ID: 21873174
Hi,

Thanks for commenting.

I also use UltraVNC, but don't know how to configure the firewall to allow connections from the outside.
I'm not even sure if I want to do that anyway, seems like a big security risk.
0
 
LVL 77

Accepted Solution

by:
Rob Williams earned 2000 total points
ID: 21969368
Have you enabled the active-x component in internet explorer? It's disabled by SP3
http://mswhs.com/2008/05/20/remote-desktop-and-xp-sp3-workaround/
0
Will your db performance match your db growth?

In Percona’s white paper “Performance at Scale: Keeping Your Database on Its Toes,” we take a high-level approach to what you need to think about when planning for database scalability.

 
LVL 70

Expert Comment

by:Merete
ID: 21970254
See if this can assist you DennisPost,
I am looking in the direction of your error "Out of Memory"

Enabling Concurrent Remote Desktop Sessions on Windows XP SP3 - Patched file included
http://alonbilu.wordpress.com/2008/05/17/enabling-multiple-concurrent-remote-sessions-on-windows-xp-sp3-patched-file-included/
0
 
LVL 2

Author Comment

by:DennisPost
ID: 21980987
jason1178,
Thanks for attracting attention to this question.
Why did you delete my other question?
"Windows 2000 Perflib 1008 application eventlog error log multiple times every second"
http://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Server/2000_Server/Q_23468251.html?cid=239#a21969339
It is even more important than this one.

RobWill,
Thanks, that did the trick!
I had to go the way of the registry deletion, though my keys where in a slightly different location. Under "Stats" instead of "Settings"

HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{7390f3d8-0439-4c05-91e3-cf5cb290c3d0}HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{4eb89ff4-7f7

Merete,
Although your comment wasn't the answer to my question, I think it's a brilliant tip!!
Thanks for that :-)
0
 
LVL 77

Expert Comment

by:Rob Williams
ID: 21981407
Good to hear. Thanks DennisPost.
Cheers !
--Rob
0
 
LVL 70

Expert Comment

by:Jason C. Levine
ID: 21984258
I didn't delete anything.  The other question had no activity for 21 straight days and the AutoDeleter robot got it.
0
 
LVL 2

Author Comment

by:DennisPost
ID: 21996131
RobWill,

Maybe you should post your answer here as well.
http://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Windows/XP/Q_23439608.html?cid=238#a21986652

Jason1178,
Ok, sorry for the acusation.
0
 
LVL 2

Author Comment

by:DennisPost
ID: 22612649
RobWill,

Although the problem is resolved on the LAN, as soon as I try via a VPN, no go.
Another user still can connect via VPN to his machine which is running XP SP2.
I can connect to our 2K server via VPN and then connect to my XP SP3 box.

The Terminal Services plugin doesn't show up in IE7.

Any idea's?
If so i'll start a new question and post the link here.

0
 
LVL 77

Expert Comment

by:Rob Williams
ID: 22624244
Sorry. I don't know what the problem would be.
Vista can have issues with routers blocking outgoing access, but if that were the case you wouldn't be able to connect to the server either.
It can be the Windows firewall on the PC to which you are connecting, not allowing outside connections, but again if that were the problem the other user wouldn't be able to connect.
If interested in reviewing these problems see the following links, but I don't think they are the issue:
http://www.lan-2-wan.com/RD-FAQ.htm#q1
http://www.lan-2-wan.com/RD-FW.htm
0
 
LVL 2

Author Comment

by:DennisPost
ID: 22631722
I just realised that my box is actually SP2.....?????

Thanks for you advice.
0

Featured Post

Free Tool: ZipGrep

ZipGrep is a utility that can list and search zip (.war, .ear, .jar, etc) archives for text patterns, without the need to extract the archive's contents.

One of a set of tools we're offering as a way to say thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Short answer to this question: there is no effective WiFi manager in iOS devices as seen in Windows WiFi or Macbook OSx WiFi management, but this article will try and provide some amicable solutions to better suite your needs.
I had an issue with InstallShield not being able to use Computer Browser service on Windows Server 2012. Here is the solution I found.
In this tutorial you'll learn about bandwidth monitoring with flows and packet sniffing with our network monitoring solution PRTG Network Monitor (https://www.paessler.com/prtg). If you're interested in additional methods for monitoring bandwidt…
There's a multitude of different network monitoring solutions out there, and you're probably wondering what makes NetCrunch so special. It's completely agentless, but does let you create an agent, if you desire. It offers powerful scalability …
Suggested Courses

800 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question