Solved

Blue Screen with IRQL_NOT LESS OR EQUAL on Laptops only

Posted on 2008-06-26
2
975 Views
Last Modified: 2013-11-17
Hi All,

Within our company we have some laptops that all of a sudden started blue screening with IRQL_NOT LESS OR EQUAL error, this can happen at any time and user has to restart. As i said this is on laptops only none of the workstation have this problem, also it is only the laptop uses in the office not remote users.

Have run anti virus and anti spyware, rolled back to previous restore point(incase is was an update error) but it still happens. Picure of error is attached

Any idea thank you.
bluescreenerror.JPG
0
Comment
Question by:frontechltd
  • 2
2 Comments
 
LVL 32

Expert Comment

by:Mark
ID: 21877223
There are any number of reasons this can take place.
New application driver issues, has there been a rollout of a new app lately? This error occurs when a driver uses an incorrect memory address. Other possible causes of this error are an incompatible device driver, a general hardware problem, and incompatible software.
http://support.microsoft.com/?kbid=314063&sd=RMVP
you may be able to check the drivers with windows driver verifier which is included in windows.
http://support.microsoft.com/?kbid=244617&sd=RMVP

Going from ac adapter to battery on the laptops can cause this. http://support.microsoft.com/?kbid=316676&sd=RMVP

Are you using external keyboards on the office laptops and switch between users on them
http://support.microsoft.com/?kbid=310918&sd=RMVP
0
 
LVL 32

Accepted Solution

by:
Mark earned 250 total points
ID: 21877240
Here is an article on possible resolutions for the 0x0A BSOD
http://support.microsoft.com/?kbid=183169&sd=RMVP
0

Featured Post

Easy, flexible multimedia distribution & control

Coming soon!  Ideal for large-scale A/V applications, ATEN's VM3200 Modular Matrix Switch is an all-in-one solution that simplifies video wall integration. Easily customize display layouts to see what you want, how you want it in 4k.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

I originally posted this Article Here (http://www.bestelectronicarticles.com/computers/software-troubleshooting/how-to-find-a-driver-for-you-devices-in-windows.html) and thought I would now share with the Experts Exchange community. Driver Proble…
As hardware bugs go, this is a strange one! I upgraded a laptop in December 2011 with a 512GB Crucial m4 2.5-inch/9.5mm SATA Solid State Drive (SSD), Crucial part number CT512M4SSD2: http://www.crucial.com/store/partspecs.aspx?IMODULE=CT512M4SSD2 …
Email security requires an ever evolving service that stays up to date with counter-evolving threats. The Email Laundry perform Research and Development to ensure their email security service evolves faster than cyber criminals. We apply our Threat…

820 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question