?
Solved

Blue Screen with IRQL_NOT LESS OR EQUAL on Laptops only

Posted on 2008-06-26
2
Medium Priority
?
999 Views
Last Modified: 2013-11-17
Hi All,

Within our company we have some laptops that all of a sudden started blue screening with IRQL_NOT LESS OR EQUAL error, this can happen at any time and user has to restart. As i said this is on laptops only none of the workstation have this problem, also it is only the laptop uses in the office not remote users.

Have run anti virus and anti spyware, rolled back to previous restore point(incase is was an update error) but it still happens. Picure of error is attached

Any idea thank you.
bluescreenerror.JPG
0
Comment
Question by:frontechltd
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
2 Comments
 
LVL 32

Expert Comment

by:Mark
ID: 21877223
There are any number of reasons this can take place.
New application driver issues, has there been a rollout of a new app lately? This error occurs when a driver uses an incorrect memory address. Other possible causes of this error are an incompatible device driver, a general hardware problem, and incompatible software.
http://support.microsoft.com/?kbid=314063&sd=RMVP
you may be able to check the drivers with windows driver verifier which is included in windows.
http://support.microsoft.com/?kbid=244617&sd=RMVP

Going from ac adapter to battery on the laptops can cause this. http://support.microsoft.com/?kbid=316676&sd=RMVP

Are you using external keyboards on the office laptops and switch between users on them
http://support.microsoft.com/?kbid=310918&sd=RMVP
0
 
LVL 32

Accepted Solution

by:
Mark earned 750 total points
ID: 21877240
Here is an article on possible resolutions for the 0x0A BSOD
http://support.microsoft.com/?kbid=183169&sd=RMVP
0

Featured Post

What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

I recently purchased an HP EliteBook 2540p notebook/laptop. It has two video ports on it – VGA and DisplayPort. HP offers an optional docking station for the 2540p that also has both a VGA port and a DisplayPort. There are numerous online reports do…
Lithium-ion batteries area cornerstone of today's portable electronic devices, and even though they are relied upon heavily, their chemistry and origin are not of common knowledge. This article is about a device on which every smartphone, laptop, an…
Finding and deleting duplicate (picture) files can be a time consuming task. My wife and I, our three kids and their families all share one dilemma: Managing our pictures. Between desktops, laptops, phones, tablets, and cameras; over the last decade…
If you’ve ever visited a web page and noticed a cool font that you really liked the look of, but couldn’t figure out which font it was so that you could use it for your own work, then this video is for you! In this Micro Tutorial, you'll learn yo…
Suggested Courses
Course of the Month10 days, 8 hours left to enroll

765 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question