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Remote Desktop Issue - Remote Computer is Refusing Connection Before Authentication

Posted on 2008-06-26
Medium Priority
Last Modified: 2013-11-21
I have a  windows XP pro desktop setup on a workgroup network.  The router is configured to pass through the connection to the correct ip address.  I have enabled remote connections from the computer.  I have added the appropriate local user to the list of allowed users.  It worked great for a couple of weeks and then suddenly began refusing the connection.  The computer refuses the connection from outside the network and from inside the network.  The RDP acts like it's going to connect and prompt for username and password but then kicks me out and says the remote computer has refused the connection.  I have done a cold boot, restarted all services etc.
Question by:jkockler
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Expert Comment

ID: 21873630
Anything new installed on the PC ? Anti-virus..? Firewall?

Is ther a listening process on port 3389 on the destination PC?


Author Comment

ID: 21874029
I will have to check for the process but nothing new installed, and I turned the windows firewall off.  

Author Comment

ID: 21878964
Its listening on 3389.  Looks good on that front.  What's next?  Thanks!

Accepted Solution

jkockler earned 0 total points
ID: 21888298
The fix was to run a microsoft hotfix http://support.microsoft.com/kb/898713

Thanks anyway!

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