Solved

unable to open hyperlinks in emails

Posted on 2008-06-26
1
1,190 Views
Last Modified: 2012-06-27
I have a client who, when opening emails with a website link, the website won't launch. He always gets about blank launched. This happens with all links. I'm currently running a detect and repair on it and believe it had said that a cab file was missing, I've inserted a office 2003 cd to pick this up.
I've changed the home page so the home page now gets launched when trying to open these hyperlinks.
Is there a list of things you can email me to try please. Using IE7 on XP machine. outlook has SP3. Messages are composed using HTML. IE works normal when accessing websites - only happens via email links.
Thanks
0
Comment
Question by:Tim_Palmeruk
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
1 Comment
 

Accepted Solution

by:
Tim_Palmeruk earned 0 total points
ID: 21874084
This issue is now solved. I made IE the default browser and set the html editor to word
0

Featured Post

Office 365 Training for IT Pros

Learn how to provision tenants, synchronize on-premise Active Directory, implement Single Sign-On, customize Office deployment, and protect your organization with eDiscovery and DLP policies.  Only from Platform Scholar.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

I was prompted to write this article after the recent World-Wide Ransomware outbreak. For years now, System Administrators around the world have used the excuse of "Waiting a Bit" before applying Security Patch Updates. This type of reasoning to me …
This article will help to fix the below error for MS Exchange server 2010 I. Out Of office not working II. Certificate error "name on the security certificate is invalid or does not match the name of the site" III. Make Internal URLs and External…
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
Do you want to know how to make a graph with Microsoft Access? First, create a query with the data for the chart. Then make a blank form and add a chart control. This video also shows how to change what data is displayed on the graph as well as form…

636 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question