[Webinar] Streamline your web hosting managementRegister Today

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 1194
  • Last Modified:

unable to open hyperlinks in emails

I have a client who, when opening emails with a website link, the website won't launch. He always gets about blank launched. This happens with all links. I'm currently running a detect and repair on it and believe it had said that a cab file was missing, I've inserted a office 2003 cd to pick this up.
I've changed the home page so the home page now gets launched when trying to open these hyperlinks.
Is there a list of things you can email me to try please. Using IE7 on XP machine. outlook has SP3. Messages are composed using HTML. IE works normal when accessing websites - only happens via email links.
Thanks
0
Tim_Palmeruk
Asked:
Tim_Palmeruk
1 Solution
 
Tim_PalmerukAuthor Commented:
This issue is now solved. I made IE the default browser and set the html editor to word
0

Featured Post

Free tool for managing users' photos in Office 365

Easily upload multiple users’ photos to Office 365. Manage them with an intuitive GUI and use handy built-in cropping and resizing options. Link photos with users based on Azure AD attributes. Free tool!

Tackle projects and never again get stuck behind a technical roadblock.
Join Now