Using "Sprint Mogul" Smart Phones with Windows Mobile and Active Sync to Sync with MS Exchange 2003 Server. 1 phone is giving a problem. It just sits there and never completes the sync. The error is that the server could not be contacted. I have 3 other identical phones with the same windows mobile OS and the exact same settings in active sync and they work fine. I hard reset the phone yesterday but it has the same issue. I check for sessions in Exchange system manager on the IMAP server but I never see a session when the phone is trying to sync. This phone did work fine for a long time and the issue started when the end user decided to try adding another account to the messaging section and that's when the issue started supposedly. I also updated the Windows 2003 SBS to SP2 right around the time this problem started but like I said the other smart phones are still working fine so I don't think the SP2 update did anything to it.