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How do I identify the root cause of this problem?

Posted on 2008-06-26
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Last Modified: 2013-11-12
I have SMCWPCIT-G PCI wireless PCI adapter running on xp, sp3 giving error
smcwpcit.sys cause a error shutting system down to prevent damage to system. Something like that.
Has anyone seen this error before?
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Question by:WizaIT
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Darr247 earned 375 total points
ID: 21893115
Did you look in the System Event log? (right-click My Computer, choose Manage, double-click Event Viewer, then System.)

The first steps in trying to fix this, unless something obvious is in the Event log, would be to uninstall the software if it's in Add/Remove Programs. Then open the Device Manager, double-click Network Adapters, right-click on the SMC PCI wireless adapter and choose Uninstall (that step actually uninstalls the drivers).
Search C-drive for SMCWPCIT.sys and delete all remaining copies. Reboot, cancel the hardware wizard, re-install the latest version of the software/drivers (4.0.0.167 does appear to be the latest version for part number 99-012084-445).
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Author Closing Comment

by:WizaIT
ID: 31470998
After trying what was posteded. Called SMC. Turns out card is going bad! There sending new one.
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