Solved

No connection to Hotmail through Proxy Server.

Posted on 2008-06-26
8
800 Views
Last Modified: 2013-12-23
Hey guys,

I have a proxy server setup so all my users on my network go through it so I can capture http traffic. However, a couple days ago, a couple users that are allowed to use e-mail for business purposes were not able to login to hotmail. Any other e-mail service works great, gmail, yahoo, etc. If I bypass the proxy server I can login to hotmail no problem. Any suggestions on fixing this are welcomed.

Thanks,

-Albert

attached is a screenshot of the page when accessing through proxy server
hotmailerror.JPG
0
Comment
Question by:AECORPSupport
  • 5
  • 3
8 Comments
 
LVL 5

Expert Comment

by:danengle
ID: 21876299
Ensure they are allowed to use instant messaging.  Or check your webcontent filter to ensure login.live.com is not blocked via a different category.
0
 

Author Comment

by:AECORPSupport
ID: 21876439
They are allowed to use instant messaging. login.live.com is on my exceptions list.

can it be dns?....... re-directs?
0
 
LVL 5

Expert Comment

by:danengle
ID: 21876465
what proxy software and what are you using for content management (websense, etc?)
0
Simple, centralized multimedia control

Watch and learn to see how ATEN provided an easy and effective way for three jointly-owned pubs to control the 60 televisions located across their three venues utilizing the ATEN Control System, Modular Matrix Switch and HDBaseT extenders.

 

Author Comment

by:AECORPSupport
ID: 21876509
I am using CA's eTrust Secure Content Manager.
0
 
LVL 5

Accepted Solution

by:
danengle earned 500 total points
ID: 21876540
i am not familiar with that product.  However, it should log blocked sites(if it's a good product, anyway ;) ).  
Check the logs and see if any content was blocked from *.live.com during the same time the people were attempting to login to hotmail.

Redirects or dns issues could definitely come to play.  If something on login.live.com is redirecting to a blocked category, that may do it.  
0
 

Author Comment

by:AECORPSupport
ID: 21877725
O.K. so I figured it out............   I went ahead and added *.live.com to my allow list... I already had mail.live.com, live.com, hotmail.com, login.live.com on the allow list... however, it would still give me this message until I put the asterisk behind live.com. it worked.
0
 

Author Closing Comment

by:AECORPSupport
ID: 31471005
Thanks
0
 

Author Comment

by:AECORPSupport
ID: 21877737
actually you figured it out with the *  .... lol.. I overlooked the asterisk at the beginning!.
0

Featured Post

Create the perfect environment for any meeting

You might have a modern environment with all sorts of high-tech equipment, but what makes it worthwhile is how you seamlessly bring together the presentation with audio, video and lighting. The ATEN Control System provides integrated control and system automation.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

SSL stands for “Secure Sockets Layer” and an SSL certificate is a critical component to keeping your website safe, secured, and compliant. Any ecommerce website must have an SSL certificate to ensure the safe handling of sensitive information like…
In threads here at EE, each comment has a unique Identifier (ID). It is easy to get the full path for an ID via the right-click context menu. However, we often want to post a short link within a thread rather than the full link. This article shows a…
Google currently has a new report that is in beta and coming soon to Webmaster Tool accounts. This Micro Tutorial will highlight new features for Google Webmaster Tools.
Here's a very brief overview of the methods PRTG Network Monitor (https://www.paessler.com/prtg) offers for monitoring bandwidth, to help you decide which methods you´d like to investigate in more detail.  The methods are covered in more detail in o…

713 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question