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I use a Intel Mac Leopard with Entourage I wish to view other colleages Calendars on Microsoft Exchange ( 2007) Some work well others I get a message the mail box was not found.

Posted on 2008-06-26
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Last Modified: 2010-03-06
Mac Leopard 10.5.3 Entourage 12.1
Exchange Server  2007
Can view some Colleagues Calendars after invite to share their Calendar.
Other Colleagues after putting all the details in. Entourage gave a message "Entourage  could not find user' USER  ' mailbox.
Yet when selecting the details it supplied the e-mail address.
Unfortunately the Exchange server is on a remote site.

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Question by:Mac_Veteran
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by:isaman07
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How are you connected to the remote exchange server? http, VPN?
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by:Mac_Veteran
ID: 21961448
HTTP
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by:isaman07
isaman07 earned 500 total points
ID: 21964332
Make sure that you add the local IP address of the LDAP server in entourage. LDAP server is the (domain controler-global catalog) which is responsible of resolving the names to mailboxes. Sometimes, entourage acts weird, some clients will work without it, some will work by providing the name and others will never work unless you add the IP address of your LDAP server.
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by:
Mac_Veteran earned 0 total points
ID: 22153061
Thank you for your solution. This is a solution that only comes with hands on experience.
My Client, a Mac User, had to persuade their IT - diplomatically to carrying out the change.
They do not approve of Macs.
Hence the delay.

Thank you again for your solution.

Michael J. Sidebottom
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