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Belkin Range Extender dropping signal

Posted on 2008-06-26
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Last Modified: 2013-11-09
Hi all,

I have two belkin f5d7132 range extenders and both are doing exactly the same thing - losing their connection to the router.

In the AP's configuration I have the signal strength at 30 and this is the best I could get it, dropping to20 at times, however having the laptop plugged into it it works fine.

Then after a few minutes it just stops responding all together and I lose total internet access through it.

I uploaded the latest firmware incase there was an issue with it, but it still seems to be the case.

Now the problem hasnt happened for the last half hour after many restarts and power cycles, but I know it will happen again.

The problem is I have one of these onsite at a customer and I ahve a machine plugged into it and it goes offline when this happens.

Can anyone suggest a fix to this problem?

Just to let you know, I did the exact same test here at home with another range extender and it too is acting in the same manner. The client's AP doesnt have WEP on while I have it on here, and both act like they "freeze" or lock up.

I look forward to your help experts.

Thanks,
Kevin
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Question by:oconnork00
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by:kosmoraios
ID: 21876083
Sounds like possible interference. Try setting your router to use a different channel and see if the problem recurs.
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by:oconnork00
ID: 21876132
Hi Kosmoraios,

I had actually done that in the past here at home, I used to have a problem with the wireless network so changed it to channel 3 and it worked perfectly.

I did actually just notice something though - I power cycled the wireless router and the AP kicked back in fine. I wonder now could the initial setting up of the AP cause the wireless router to jam up after a few minutes?
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by:kosmoraios
ID: 21877279
Make sure you don't have DHCP server turned on for both of them! Yes, you'll need to powercycle the one that serves the DHCP address (the router, likely) before the client (the access point, likely).

When you turn on the AP, it has to go out and get it's DHCP address from the router. If the router is still booting, it won't get an address.
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by:Darr247
ID: 21894856
Most people use channel 1, 6 or 11. Those 3 are the only non-overlapping channels in the 2.4GHz band. 14 (if available) almost clears 11 and nothing overlaps it from above.
Channel 3's frequency overlaps both channel 1 and channel 6.

For a graphical representation of how the 2.4GHz channels are laid out, see http://www.moonblinkwifi.com/2point4freq.cfm

Are you using windows wireless zero configuration service, or the utility that came with your adapter/laptop?

Actually, it's not clear from your posts if your computer is even connecting wirelessly or if it's hardwired to the range extender[s].
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oconnork00 earned 0 total points
ID: 21895322
Hi all,

Ok I have actually figured out what the heck was going on with these APs.

It was a couple of things:
1) when you are in the settings of the belkin AP and want to make some changes, when you click on a hyperlink you need to wait for the AP to go to that page/do that request. For example, when I was using the AP to scan for other networks I was always a little impatient and would click on the refresh/connect link several times while it was still "working/scanning". This then caused the router to stop responding and would only work again when I unplug the power.

2) the reason where it was on one time and off another time was eventually a simple one when I was there to witness it. The power kept getting switched off on site! The power supply for the Belkin AP was connected to the lights electricity so when the lights went off so too did the power to the Belin AP! This was happening a lot of times and I could never figure this out until I was on site looking at it and noticed no power to several other devices, as well as my AP.

Also I guess a third one here is the Auto connect option which works if there is no WEP. Ok, the client has no WEP but when the power went and came back on again it needed to be manually reset and this again was another reason why it wasnt working for me!

Thanks all for your valuable input, I am delighted I got this sorted.

Kevin
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