Solved

Unable to retrieve emails in Hotmail.

Posted on 2008-06-26
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Last Modified: 2010-04-21
Hi

I have a site which registers users using their email address and a verification is sent out to them.
Unfortunately Hotmail seems to block or sometime Junk mail the email sent.

I have tried a few things:
http://www.microsoft.com/mscorp/safety/content/technologies/senderid/wizard/ 
http://www.openspf.org
http://www.intodns.com/
http://www.mxtoolbox.com/index.aspx

Everything has come back valid.
Still Hotmail fails to receive emails.

Any Idea, what the problem could be and How to fix it?


-Muj ;-)
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Question by:Mujtaba_Alam_Khan
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7 Comments
 
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Accepted Solution

by:
war1 earned 500 total points
ID: 21876079
Hello Mujtaba_Alam_Khan,

Hotmail blocks many ISP emails, for unknown reasons.  Ask the Hotmail recipients to add your sending address to Safe Sender List.

Hope this helps!
war1
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LVL 6

Author Comment

by:Mujtaba_Alam_Khan
ID: 21898851
@ war1

Sounds like a right solution but you some people are not good with computers and getting them to do that, could be a big task.
Even if I put the instructions on my site how to do it.

Well isn't there any other alternatives to this?
I am just wondering is that how far as I can go to Solving this problem?

oh and you can call me 'Muj'

-Muj ;-)
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LVL 97

Expert Comment

by:war1
ID: 21900271
Muj,

In the past, you could turn off Spam Filter in Hotmail, but one can only set it to low.

Make sure you are addressing  the recipient directly, and not have many addresses in To or CC field.  But Hotmail Spam filter is tough. Only other Hotmail users can get through regularly.
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LVL 6

Author Comment

by:Mujtaba_Alam_Khan
ID: 21900310
@ war1

Thats all fine, but going to back to this. Isn't there another way where the User doesn't need to set the Safe Senders List or Put the Junk to low.
I just want to get all my options clear.

-Muj ;-)
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LVL 6

Author Closing Comment

by:Mujtaba_Alam_Khan
ID: 31471032
Thanks war1 ;-)
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LVL 97

Expert Comment

by:war1
ID: 21948874
Mujtaba_Alam_Khan, no, there is no other way within Hotmail.  
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LVL 6

Author Comment

by:Mujtaba_Alam_Khan
ID: 21948940
ok cool. Thanks ;-)
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