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exchange 2007 sync issues with offline address book 0x8004010F

Posted on 2008-06-26
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Last Modified: 2011-10-19
Hello everyone,

I am finishing up my exchange 2003 to 2007 migration and everything is finished except one problem which is with the offline address book.  All the public folders that got migrated from 2003 are showing up fine in 2007.  When i hit send and receive i receive this message:  

Microsoft Exchange Server reported problem 0x8004010F.  The operation failed.  An object could not be found.

I can send and receive emails and everything else is working fine.  I found this write-up on microsoft for it and did what it was asking but still receive the error when hitting send/receive.

http://support.microsoft.com/kb/905813

I am not sure what else to try next on this.

thanks

Josh
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Question by:dmb2002man
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13 Comments
 

Author Comment

by:dmb2002man
ID: 21876699
Here is a screenshot when i try to edit the public folders and it shows me this message.


publicfolder.JPG
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Author Comment

by:dmb2002man
ID: 21877044
I can go to https://allied-mail07.allied.companies.com/QOB and it prompts me and says certificate is valid but i hit okay and and it says the page cannot be found.
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Author Comment

by:dmb2002man
ID: 21877477
I have fixed all the address list and can open all them fine now as i found this link online to run these commands.

http://msexchangeteam.com/archive/2007/01/11/432158.aspx
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Author Comment

by:dmb2002man
ID: 21884287
Here is the error i am getting.  Someone please help me with this.  I have tried to delete the offline address book and recreate it and im still getting that error and im not sure why.

Hierarchy
9:36:58 Synchronizing local changes in folder 'Deleted Items'
9:36:58 Uploading to server 'allied-mail07.allied-companies.com'
9:36:59          15 item(s) added to online folder
9:36:59 Downloading from server 'allied-mail07.allied-companies.com'
9:36:59 Done
9:36:59 Microsoft Exchange offline address book
9:36:59       0X8004010F
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Author Comment

by:dmb2002man
ID: 21884566
When i go to http://allied-mail07.allied-companies.com/OAB, it says you are not authorized to view this page so its a permission issue somewhere.
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Author Comment

by:dmb2002man
ID: 21884977
I have fixed the issue now and receiving no error.  My exchange 2007 migration from exchange 2003 is 100% complete.

Josh
0
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Expert Comment

by:boed
ID: 22149402
Hello,

Can you please exchange how you solved the issue - I still have the OAB issue so I tried going to the http://mydomain.com/oab and still have not authorized - not sure if that was part of the issue.
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Author Comment

by:dmb2002man
ID: 22193405
Boed,

I had to play around with it for a few days but go ahead and just delete the owa startup and start over with it because there is issues and thats what i had to do after reading post online about it.  I see one issue is it has to be secured.  When i connect to mine its https:\\servername\owa and then it brings up a prompt to enter username/password and the interface is awesome.  There is a default certificate that is coming from the exchange server that authorizes.  

Under server configuration, client access in exchange 2007, check these settings:

Under outlook web access:  Default website right click and go to properties.  Internal URL should read http:\\servername.domainname.com/OAB, External URL:  https:\\servername.domainname.com/OAB

Under exchange activesync:  Internal URL:  http:\\servername.domainname.com/Microsoft-Server-ActiveSync, External URL:  https:\\servername.domainname.com/Microsoft--Server-ActiveSync

Delete your offline address book distribution and just recreate it.  Internal  URL:  http:\\servername.domainname.com/OAB, External URL:  https:\\servername.domainname.com/OAB
I chose authentication domain/username.

Let me know if this helps you out.

Josh
0
 
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Expert Comment

by:boed
ID: 22194939
Thanks - everything is fine up until -

Delete your offline address book distribution and just recreate it.  Internal  URL:  http:\\servername.domainname.com/OAB, External URL:  https:\\servername.domainname.com/OAB
I chose authentication domain/username.

How do I delete it?
0
 
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Expert Comment

by:boed
ID: 22194975
Whoops - I found out how to delete it - no luck - maybe when maintenance runs tonight  - not sure how to run maintenance manually.
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Expert Comment

by:boed
ID: 22419298
I found the solution I needed to create an srv file -

Service: _autodiscover
Protocol: _tcp
Port Number: 443
Host: smtpaddress
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