Solved

Can we use ARCSERVE (Ver 12 R5454) Alert Manager if MS Exchange is not being used

Posted on 2008-06-26
5
885 Views
Last Modified: 2012-06-21
I'm doing work at a client site. They are using SBS 2003 r2, but are not using the MS Exchange component (MSExch is not configured on this server).

We are using ArcServe for Win 2003 SBS, ver 12.0 build 5454.

I want to set up alerts using smtp only. I click on through "OK" on the dialogue box that asks for a valid MSExch mailbox (even though I have left the fields re: MS Excgange mailbox blank), and there are no complaints from ArcServe Alerts when I close this. But once I set up the smtp settings, I do not have the options for starting the ArcServe Alert service.

Is there any way to configure ArcServe Alerts if the client is not running MSExch at this site?

If not, that strikes me as quite presumptuous on the part of Arc Serve to assume that everyone is running an MSExch PO.

Thanks in advance
d.b
0
Comment
Question by:dennis_burns
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
5 Comments
 
LVL 1

Author Comment

by:dennis_burns
ID: 21877247
Maybe I posted this question too early. I thought I had all my 'duck in a row'.

But, it looks like the service HAS started, and as long as I have my smtp setting correct that it might work.

Perhapos a verification that I am on the right track?

d.b
0
 
LVL 22

Expert Comment

by:dovidmichel
ID: 21882820
The Alert service is by default configured to start automatically.
In the Alert admin under configuration SMTP configure the settings and recipient then when setting up the job under global options configure for the particular events to send an alert on and recipient.
0
 
LVL 1

Author Comment

by:dennis_burns
ID: 21884151
dovidmichel -

The ArcServe dialogue, when I first launch "Alerts: (even prior to configuring any of the settings for smtp, snmp, paging, etc) asks for several fields to be filled out - I think they ask for username, password, domain (not sure about this one, I'm doing this from memory as I am not on site at this time), and also for a MAILBOX NAME and PASSWORD for an MSExchange mailbox. The dialogue associated with this indicates that a valid mailbox is required in order to use Alerts.

I want to use smtp messaging. There is o MSExchange server in operation on this server, on this domain, nor at this site. Will we be able to use Alerts and Alert Manager? I have used it for previous versions of ArcServe, and on standard W2K servers (not SBS version, which is what this particular platform is.

Thanks in advane for taking a look at this again.

d.b
0
 
LVL 22

Accepted Solution

by:
dovidmichel earned 200 total points
ID: 21884911
one has nothing to do with the other, it is not necessary to fill out the exchange info box.
0
 
LVL 1

Author Closing Comment

by:dennis_burns
ID: 31471097
All right I will try and see if it works next week when I go on site.

Am awarding points based on that!

Thanks
d.b
0

Featured Post

Free Tool: Subnet Calculator

The subnet calculator helps you design networks by taking an IP address and network mask and returning information such as network, broadcast address, and host range.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
AddressList in EXCH2013 6 39
active directory, exhange 12 62
Outlook Outbox Messages in Exchange 4 28
Windows Backup, Twice Daily 7 35
How to resolve IMCEAEX NDRs in Exchange or Exchange Online related to invalid X500 addresses.
After hours on line I found a solution which pointed to the inherited Active Directory permissions . You have to give/allow permissions to the "Exchange trusted subsystem" for the user in the Active Directory...
This tutorial will walk an individual through the process of configuring basic necessities in order to use the 2010 version of Data Protection Manager. These include storage, agents, and protection jobs. Launch Data Protection Manager from the deskt…
The basic steps you have just learned will be implemented in this video. The basic steps are shown to configure an Exchange DAG in a live working Exchange Server Environment and manage the same (Exchange Server 2010 Software is used in a Windows Ser…

738 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question