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Error loading cnn video page - cnnplayer is undefined

Posted on 2008-06-26
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Last Modified: 2013-12-07
Trying to view videos on CNN but get error on page CNNPlayer is undefined on line 125 char 4 code 0 url is http://www.cnn.com/video/.
Running XP pro Media Edition 2002
IE 7
Norton 360
Have disabled norton and still not help.
Updated java and all Microsoft updates
Flash 9
Media player 11
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Question by:w4jcb
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Jared Luker earned 500 total points
ID: 21877345
It looks like CNN uses Flash for their video.  Try removing/repairing/reinstalling flash.
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by:w4jcb
ID: 21928742
I had already removed/reloaded the Flash 9 program.  The Nortons 360 must have been still active even after turning it off.  I had to tell Norton to let IE control popups and then add CNN to the allow list.  This help almost everything.  I still have one problem with the PEOPLE website but I think I am on the right track know.  Thanks.
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by:w4jcb
ID: 21976542
Jared, Since you are the only one to respond I will give you the points.  Thanks.
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