Posted on 2008-06-26
Last Modified: 2011-10-19
When I open a doc file in word, I get this unknown error related to connect.cpp. See error message in file.  How do I get rid of this error?
Question by:BILL_DOLAN
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LVL 97

Accepted Solution

war1 earned 500 total points
ID: 21877903

In Microsoft Outlook
1. Go to Tools > Options > Mail Format tab
2. Uncheck "Use Microsoft Office Word 2003 to edit e-mail messages"
3. Click OK
4. Close all microsoft programs

Repair or reinstall any third party applications that are integrated into Word.

Hope this helps!

Author Closing Comment

ID: 31471117
So, does this mean I can never have word as my email editor?
LVL 97

Expert Comment

ID: 21879755

Word should work with Outlook.  You may need to repair Word.  Also delect normal.dat file and let Word recreate it.

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