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How do I make Outlook start searching emails from current messages?

Posted on 2008-06-26
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Last Modified: 2010-04-21
One of my client's has Outlook 2003 SP3 connected to an Exchange server. When using the basic find function in the Sent Items folder it will display the results from April 28th and earlier, until it reaches the oldest message then starts back at April 29th and search to current.

The client wants it to search from the most current, to the oldest.

Office has all updates applied and this is running on Windows XP SP2. Any help would be appreciated.

Thanks.
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Question by:MyPCGuyInc
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9 Comments
 
LVL 76

Expert Comment

by:David Lee
ID: 21904528
Hi, MyPCGuyInc.

There are no settings that control the way Outlook searches.
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Author Comment

by:MyPCGuyInc
ID: 21906891
BlueDevilFan

I never thought there were. Could something be done with the indexing on the local machine? Would it make sense to use it in cached mode to acquire those indexes locally? I'm just throwing ideas out there now.
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LVL 76

Expert Comment

by:David Lee
ID: 21907096
The back end isn't a database, so there aren't indexes in the traditional sense.  Outlook appears to actually enumerate each item in the folder and there are no settings I know of that control the enumeration process.  It's not like an SQL SELECT statement where you can specify the order of the returned records.  Searches behave like a FOR ... NEXT loop.  
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Author Comment

by:MyPCGuyInc
ID: 21907274
Thanks for the info BlueDevilFan.

Might you have any idea what could cause this issue?
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LVL 76

Expert Comment

by:David Lee
ID: 21907364
It must have something to do with the order of the messages.  Were some of them imported, restored, or moved in from another folder?
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Author Comment

by:MyPCGuyInc
ID: 21946240
There has not been any change to the messages. No importing or anything along that line. A colleague states that we might have put this user on cached mode at this point.
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LVL 76

Accepted Solution

by:
David Lee earned 2000 total points
ID: 21949185
I don't believe cached mode is the culprit.  Cached mode simply replicates the mailbox to the local machine.  The items in it should be in the same sequence as the mailbox on the server.  Without being able to see the mailbox I can only make guesses.  What I can say is that Outlook's Find function is fixed.  There aren't any setting for configuring its behavior.  I can't explain what's happening, but I'm confident that there's nothing you can do to change that behavior unless you want to empty the inbox.  
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Author Closing Comment

by:MyPCGuyInc
ID: 31471119
Thank you for your help with this one. If you happen to think of anything else about it at a later point, please let me know.
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LVL 76

Expert Comment

by:David Lee
ID: 21958805
You're welcome.  I'll bookmark the question and let you know if I run into anything that might explain or solve this.
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