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backup exec not seeing lto drives

Posted on 2008-06-26
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Last Modified: 2013-12-01
I had to resize the C drive on my backup server. now backup exec doesn't see mt lto drives. i'm running symantec on server 2003 x64 bit storage edition. the o/s see's both lto's but symantec won't let me add them back into the device pool.
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Question by:jasin00
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by:jkarnes12
ID: 21889456
Try Reinstalling the BackupExec Device Driver Patch Package:

http://seer.entsupport.symantec.com/docs/300325.htm

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Expert Comment

by:LOkrasa
ID: 21898046
I ran into this problem once before myself. Remove the tape drive completely using device manager and reinstall it. That worked for me but it took a lone time to get this done.... I never used the Symantec drivers because they did not work for me, they never saw the drive which is what seems to be happening to you.
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jasin00 earned 0 total points
ID: 21911488
negative folks. somehow when i resized the boot partition the service accounts stopped working. i cannot explain why that would happen. symantec was not the only service affected. weird!!
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