JDBennett08
asked on
Client unable to connect to Small Business Server 2003
Greetings-
I have ventured into uncharted territory by installing SBS 2003 R2 on my home network. I know enough information on networking and server configuration to be incredibly dangerous - as it turns out I am. I have installed SBS on a clean hard drive (reformatted and re-partitioned). The topography of my network is as follows:
Internet access via cable modem >> DLink DI 604 Router >> SBS Server 1 GB NIC (Network NIC)
On the LAN side, I have an addtional 1 GB NIC card installed (LAN) that connects to all of my other devices via a TRENDnet 16 port GB switch. These devices include my office desktop, a print server, a linksys WRT54G wireless router (set with DHCP off in router mode to be used for 2 laptops).
I have several problems at the moment, but I would like to address just one of them for the time being. After completing the CIEW wizard, the server is able to connect to the internet. After completing the Add Users and Client Machines wizard, I am unable to connect any of the clients to the SBS via the: http://servername/connectcomputer. The client machine returns no page found.
Examining the connection on the client machines, I am receiving an IP from the DHCP server on the SBS server. (I have tested this by releasing/ renewing the IP several times). I am also able to connect to the internet with the client machine by plugging the cable directly into the router (bypassing the LAN switch) - so th card is not Kaput.
If I attempt to ping the server (either by name or IP), the request times out. If I use the server name, the DNS on the SBS does resolve the name.
If I attempt to ping the client machine from the server, the request times out.
I am unable to access the internet from the client machine (unless I bypass the switch - not what I want).
Here are the settings of my devices:
Gateway router (DI - 604): DHCP enabled, local IP: 192.168.0.1
SBS Server (Network NIC): IP automatically assigned 192.168.0.1
SBS Server (LAN NIC): Static IP 192.168.16.2, Default Gateway 192.168.16.2
Client NIC: IP Autamatically assigned by DHCP, 192.168.16.12
TRENDnet Switch: Static IP: 192.168.16.4
I don't understand why I am able to receive an IP address from the server, but I cannot see the server. Any help would be greatly appreciated.
I have ventured into uncharted territory by installing SBS 2003 R2 on my home network. I know enough information on networking and server configuration to be incredibly dangerous - as it turns out I am. I have installed SBS on a clean hard drive (reformatted and re-partitioned). The topography of my network is as follows:
Internet access via cable modem >> DLink DI 604 Router >> SBS Server 1 GB NIC (Network NIC)
On the LAN side, I have an addtional 1 GB NIC card installed (LAN) that connects to all of my other devices via a TRENDnet 16 port GB switch. These devices include my office desktop, a print server, a linksys WRT54G wireless router (set with DHCP off in router mode to be used for 2 laptops).
I have several problems at the moment, but I would like to address just one of them for the time being. After completing the CIEW wizard, the server is able to connect to the internet. After completing the Add Users and Client Machines wizard, I am unable to connect any of the clients to the SBS via the: http://servername/connectcomputer. The client machine returns no page found.
Examining the connection on the client machines, I am receiving an IP from the DHCP server on the SBS server. (I have tested this by releasing/ renewing the IP several times). I am also able to connect to the internet with the client machine by plugging the cable directly into the router (bypassing the LAN switch) - so th card is not Kaput.
If I attempt to ping the server (either by name or IP), the request times out. If I use the server name, the DNS on the SBS does resolve the name.
If I attempt to ping the client machine from the server, the request times out.
I am unable to access the internet from the client machine (unless I bypass the switch - not what I want).
Here are the settings of my devices:
Gateway router (DI - 604): DHCP enabled, local IP: 192.168.0.1
SBS Server (Network NIC): IP automatically assigned 192.168.0.1
SBS Server (LAN NIC): Static IP 192.168.16.2, Default Gateway 192.168.16.2
Client NIC: IP Autamatically assigned by DHCP, 192.168.16.12
TRENDnet Switch: Static IP: 192.168.16.4
I don't understand why I am able to receive an IP address from the server, but I cannot see the server. Any help would be greatly appreciated.
Your server and you gateway can't have the same IP
Gateway router (DI - 604): DHCP enabled, local IP: 192.168.0.1
SBS Server (Network NIC): IP automatically assigned 192.168.0.1
The server should have a statis IP of 192.168.0.2 with a gateway of 192.168.0.1
Gateway router (DI - 604): DHCP enabled, local IP: 192.168.0.1
SBS Server (Network NIC): IP automatically assigned 192.168.0.1
The server should have a statis IP of 192.168.0.2 with a gateway of 192.168.0.1
ASKER
RobWill / mcrman - First of all thank you for the prompt response.
I posted two typos in my original question: On the Server LAN card, there is not a default gateway specified. for the SBS NIC (Network NIC), the IP assigned is 192.168.0.100 (forgot to add the 00's).
In terms of the IP of 192.168.16.2 (SBS LAN) - That is what CEIW proposed when I ran the installation. I had to manually set my Trendnet switch to the same subnet.
When I run IPCONFIG / ALL here are my results:
Windows IP Configuration
Host Name.....................j
Primary Dns Suffix........jdh.local
IP Routing enabled.........Yes
WINS Proxy Enabled......Yes
DNS Suffix Search List..jdh.local
hsd01.il.hsd1.il.comcast.n
Ethernet adapter Network Connection
connection specific DNS Suffix....................
Description...............
Physical Address...................
DHCP Enabled...................
Autoconfiguration Enabled...................
IP Address...................
Subnet Mask......................
Default Gateway...................
DHCP Server....................
DNS Servers...................
Primary WINS Server....................
NetBIOS over TCP/IP....................
Ethernet Adapter Server Local Area Connection
Connection-Specific DNS Suffix....................
Description...............
Physical Address...................
DHCP Enabled...................
IP Address...................
Default Gateway...................
DNS Servers...................
Primary WINS server....................
I posted two typos in my original question: On the Server LAN card, there is not a default gateway specified. for the SBS NIC (Network NIC), the IP assigned is 192.168.0.100 (forgot to add the 00's).
In terms of the IP of 192.168.16.2 (SBS LAN) - That is what CEIW proposed when I ran the installation. I had to manually set my Trendnet switch to the same subnet.
When I run IPCONFIG / ALL here are my results:
Windows IP Configuration
Host Name.....................j
Primary Dns Suffix........jdh.local
IP Routing enabled.........Yes
WINS Proxy Enabled......Yes
DNS Suffix Search List..jdh.local
hsd01.il.hsd1.il.comcast.n
Ethernet adapter Network Connection
connection specific DNS Suffix....................
Description...............
Physical Address...................
DHCP Enabled...................
Autoconfiguration Enabled...................
IP Address...................
Subnet Mask......................
Default Gateway...................
DHCP Server....................
DNS Servers...................
Primary WINS Server....................
NetBIOS over TCP/IP....................
Ethernet Adapter Server Local Area Connection
Connection-Specific DNS Suffix....................
Description...............
Physical Address...................
DHCP Enabled...................
IP Address...................
Default Gateway...................
DNS Servers...................
Primary WINS server....................
That IPconfig looks fine, the blank DNS suffix on the LAN adapter is fine, but hsd01.il.hsd1.il.comcast.n
shouldn't be present on the external, but that is unrelated to your connection issues.
I was wondering about the IPconfig of a PC, and whether the firewall is enabled.
I am not familiar with Trendnet devices, but this is a switch and not a router correct? Also if it is a managed switch, is there a chance there are VLANs configured which are blocking access from one port to another?
shouldn't be present on the external, but that is unrelated to your connection issues.
I was wondering about the IPconfig of a PC, and whether the firewall is enabled.
I am not familiar with Trendnet devices, but this is a switch and not a router correct? Also if it is a managed switch, is there a chance there are VLANs configured which are blocking access from one port to another?
Also if you running DNS on SBS why not also run the DHCP? You can set all the default option for you clients so they have the proper DNS, and gatway infromation.
I believe DHCP is enabled on the SBS for the LAN clients. The DHCP for the router is only servicing the WAN IP of the server. This is fine, but I would recommend making it static so that you can properly configure port forwarding for incoming services. However, again this is not related to your immediate problem.
ASKER
It is a managed switch, but all the ports are untagged. It is essentially set to it's default settings minus the IP change. It defaults to 192.168.1.1 - changed it to 192.168.16.4.
As far as DHCP running on SBS - That is what I want to do. I spent hours trying to figure out how to get my wireless router off. (Remember - I know enough to be very dangerous).
When I install SBS - does it not default to DHCP as a service? How do I turn this thing on?
As far as DHCP running on SBS - That is what I want to do. I spent hours trying to figure out how to get my wireless router off. (Remember - I know enough to be very dangerous).
When I install SBS - does it not default to DHCP as a service? How do I turn this thing on?
Unplug your router and try to renew your IP on one of your client machines. If you can than more than likely you are getting a reply from the SBS server If not then the router is servicing your network.
>>"I spent hours trying to figure out how to get my wireless router off. "
Is the wireless router out of the picture while testing? I recommend it. I can send instructions on configuring for LAN side and Internet use if you need them.
If the PC has multiple network adapters such as wired and wireless disable all but the primary wired NIC until joined to the domain. The connectcomputer wizard, if nothing else, will fail with multiple NIC's. OK to enable later. (multiple NIC's on the SBS is fine)
>>"When I install SBS - does it not default to DHCP as a service?"
It should.
>>" How do I turn this thing on?"
Set up DHCP on existing SBS
See "Configuring Settings for an Existing DHCP Server Service on Your Network" 1/2 way down the page.
http://www.microsoft.com/technet/prodtechnol/sbs/2003/plan/gsg/appx_c.mspx
A good overall paper to read regarding SBS "peculiarities".
Introduction to Windows Small Business Server for Enterprise IT Pros
http://download.microsoft.com/download/b/6/d/b6d49479-be81-4f4a-86ce-21d634bca514/SBSITPRO.doc
Is the wireless router out of the picture while testing? I recommend it. I can send instructions on configuring for LAN side and Internet use if you need them.
If the PC has multiple network adapters such as wired and wireless disable all but the primary wired NIC until joined to the domain. The connectcomputer wizard, if nothing else, will fail with multiple NIC's. OK to enable later. (multiple NIC's on the SBS is fine)
>>"When I install SBS - does it not default to DHCP as a service?"
It should.
>>" How do I turn this thing on?"
Set up DHCP on existing SBS
See "Configuring Settings for an Existing DHCP Server Service on Your Network" 1/2 way down the page.
http://www.microsoft.com/technet/prodtechnol/sbs/2003/plan/gsg/appx_c.mspx
A good overall paper to read regarding SBS "peculiarities".
Introduction to Windows Small Business Server for Enterprise IT Pros
http://download.microsoft.com/download/b/6/d/b6d49479-be81-4f4a-86ce-21d634bca514/SBSITPRO.doc
ASKER
A Ha!. Sort of.
Just out of morbid curiosity, I removed both the wireless router and the TrendNet Switch from the equation.
I have another (Dumb Switch) Dlink 5 port gigabit switch. Basically I plugged in the LAN cable and one of the desktop computers into the switch and voila!...it works.
For the time being, this will have to suffice.
RobWill - you said you had some instructions on how to configure a Wireless router on the LAN.
My new problem will be lack of Ports. I want to use the router as a WAP for the laptops that will exist on the domain as well as for Laptops that will not be on the domain (i.e. I just want to access the internet with my work laptop).
I don't know why my TrendNet Switch isn't working.
It was working before.
Just out of morbid curiosity, I removed both the wireless router and the TrendNet Switch from the equation.
I have another (Dumb Switch) Dlink 5 port gigabit switch. Basically I plugged in the LAN cable and one of the desktop computers into the switch and voila!...it works.
For the time being, this will have to suffice.
RobWill - you said you had some instructions on how to configure a Wireless router on the LAN.
My new problem will be lack of Ports. I want to use the router as a WAP for the laptops that will exist on the domain as well as for Laptops that will not be on the domain (i.e. I just want to access the internet with my work laptop).
I don't know why my TrendNet Switch isn't working.
It was working before.
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
RobWill - Thanks for all your help. I got up and running very quickly.
Glad to hear. Thanks JDBennett08.
Cheers !
--Rob
Cheers !
--Rob
The LAN NIC's gateway should be blank. Only the WAN/external NIC should be assigned a gateway, the IP of the router. If making changes to the LAN NIC use the change server IP wizard located under server management | Internet and e-mail.
If you run from a PC: ipconfig /all
Does it show the DHCP server's IP as 192.168.16.2 ?
If so check the windows firewall and make sure it is off on the LAN NIC. There should be exceptions for services such as DHCP and DNS but ICMP (ping) usually needs special exception configuration.