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Keeps losing IP address

Last Modified: 2013-11-09
We have a Dell Dimension desktop with a problem. It started by losing its' IP address two or three times a day. The customer would use the REPAIR menu and it would re-acquire the IP. Now, it will not re-acquire at all. We had the modem queried by the provider and they say it is OK. We have taken the router out of the chain and gone directly from the modem to the PC, still no joy. We installed a new PCI NIC, and still no joy. We also changed out all of the cables. I am again suspecting the modem. If it is not the modem, then what could it be?

Mille Grazie!

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