We have made some video tutorials of how to use features on our sites by capturing desktop videos by using Camtasia Studio from techsmith. These tutorials have been made in SWF format.
The problem is that when clients link to these tutorials they see a blank white screen until they load. Many of them close the browser thinking it's not working.
We need to either :
1. Attach a preloader to the SWF file that shows the loading progress so the clients can load http://site.com/file.swf directly (highly prefer this)
2. Get a preloader on a web page which waits while the animation loads.
Since I am primarily a server admin rather than go through flash code (I can if I absolutely have to) I prefer to use a simple commercial preloader product. Have tried 2 for far :
- The preloader works great except the screen turns black just before the movie should play. You then need to right click the black area and click play to see the movie screen (which in turn has it's own play button that you need to press to start it)
- Doesn't work. I see the preloader to start and it doesn't load anything. Right click --> play and it just turns to a black screen.
I guess all I need is something like flash kicker that actually works.
Any suggestions? Or I gotta kick this to the web people? Was hoping to resolve this myself :-)