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troubleshooting Question

Firefox won't start on Windows XP machine

Avatar of DReade83
DReade83Flag for United Kingdom of Great Britain and Northern Ireland asked on
Web BrowsersWindows XP
11 Comments1 Solution964 ViewsLast Modified:
One of our users has a problem with Firefox whereby it won't start. If you try to run Firefox, there's no activity from Windows - no hour-glass, no error message, nothing.

I've tried reinstalling version 2, which didn't do anything. So I removed Firefox, reinstalled version 2 and tried again, but still nothing.

The PC has been rebooted.

Any ideas what else it could be? Thanks in advance.
Avatar of Marc Z
Marc ZFlag of United States of America image

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