We help IT Professionals succeed at work.
Get Started

Blacberry server is not sending/ recieving emails. Looks like a problem between the blackberry manager and domino

923 Views
Last Modified: 2013-11-16
We has a problem today with an Admin deleting a group of computers in AD.  To fix the problem I moved the bes server out the domain and added it back in.  This worked and alloweed me to connect to the network.

The problem I'm having is within the blackberry manager I can see lots of email pending.  If I Resend the IT Policy it connects to the device in the contact time field.  But the email just won't send.  Looking at the Domino server now and again I get an error "Connection attepmt with localhost failed".  The local SQL database looks like its running ok.

Looking at event viewer I have lots of errors:

Event ID 7031
The Blackberry Dispatcher service terminated unexpectedley.  It has done this 10times.  The following corrective actions will be taken in 0 milliseconds.  No action.

Also
Event ID 7013
Logon attempt with current password failed with the following error:  Logon faile: unknown uername or bad password.

However I can log into the blackberry manager ok.

Any help would be great.  
Comment
Watch Question
Commented:
This problem has been solved!
Unlock 1 Answer and 3 Comments.
See Answer
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE