Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

Troubleshooting
Research
Professional Opinions
Ask a Question
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE

troubleshooting Question

Adobe Reader allows form edits on 2 laptobs but not a third

Avatar of BradleyOnTheRoad
BradleyOnTheRoadFlag for United States of America asked on
Adobe Acrobat
6 Comments1 Solution898 ViewsLast Modified:
I created a PDF form in LiveCycle Designer ES 8.2, enabled rights in Acrobat 9 Pro. I did not distribute the form from within Acrobat Pro. I just emailed (and carried with a flash drive) the rights enabled PDF to 3 different laptops.

Two laptops opened the form without problems, the third opened the form but with the following information message:

"This document enabled extended features in Adobe Reader. The document has been changed since it was created and use of extended features is no longer available. Please contact the author for the original version of this document."

Then there is no access to the form fields.

Attempts to correct:
1) recreated form from scratch
2) removed Adobe Reader from problem laptop and reinstalled
3) successfully opened another rights enabled form on the problem laptop

My confusion is that 1) the rights enabled PDF works fine on the two other laptops, 2) the problem laptop runs other rights enabled forms without the information box. Consequently,I can't figure out if the problem is with the file or the problem laptop.
AR---enabled.pdf
ASKER CERTIFIED SOLUTION
Avatar of BradleyOnTheRoad
BradleyOnTheRoadFlag of United States of America image

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Commented:
This problem has been solved!
Unlock 1 Answer and 6 Comments.
See Answers