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Problems getting CD Drive to work on custom built desktop

msomohano asked
Last Modified: 2012-05-05
I just finished building my pc. I installed windows with no problem.  The problem starts when I insert a cd into the cd drive.  Everything is fine for a few seconds and it will read the disc and show the icon in the "MY COMPUTER" window.  But every time I access the cd and you hear it start to spin up the computer will reboot itself.  Then it will continue to reboot everytime it reads the cd before loading the O/S.   This happens with ever disc I use and with multiple drives.  I checked the inter temp and it is running at 40 degrees. Which doesn't seem hot at all.. So what else could it be? A power supply issue? A problem with the installation of windows?  Any suggestions would be much appreciated.
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It could also be bad RAM or a problem with the motherboard.  Run Memtest86+ or Microsoft's memory diagnostic and see if they come up with any errors.  You can get both (along with lots of other utilities) on the Ultimate Boot CD.

It could be a Mobo port issue, try plugging the CD rom in a different IDE port. (remember to change the Master/Slave/Cable Select pin accordingly)

Hehe, well that was a boneheaded suggestion.  You won't be able to run the boot CD if the CD drive won't work.  Try the USB or floppy bootable images from here:

Also try re-seating the RAM and swapping it with a working machine if possible.  

Start with the simple stuff first. Ensure cables are seated properly. Then try a different IDE/SATA cable and a different molex/SATA power connector.
Distinguished Expert 2019

what cd drive(s) did you try? sata, or ide?
try other ports, and cables
did you install all the drivers for your motheboard ?

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