Yahoo chat room entering error

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current situation is like this
I have 2 NICs
one for SAT connection on DHCP & other for local network. SAt connection with Auto DETECT proxy wroks fine aways & always on.
I use ISA server IP as proxy on same machine, it fails when ISA has any problem.
With one access policy it works fine that i used to create against default one.

Rest other policies doesn't work whenever I create one more policy.

I think DHCP connection with No DNS is making problem somewhere that i'm not able to trace it out.

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in SIMPLE words
I have 2 NICs
one for Satellite link connection other for local network.
i use isa 2006 just to distribute internet connection & for osme of them emails only.
I use it for reporting also.
Internet users are using everything net-emails-messngers-cams- chatting.
in isa 2000 everthing was working fine but since i installed win 2003 & isa 2006, internet users are not able to get in the chat rooms......

still waiting for solution or steps to get it done for clients....?

SOLUTION

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1. What service pack of ISA2006 are you using? What service pack for the OS?
ISA 2006 service pack 1 on win 2003 server R2
2. What OS are you using on the clients? What service packs?
win xp with sp2 or or sp3
3. Is ISA installed just as a proxy or as a proxy/firewall confuration?
isa installed as proxy & firewall but no firewall on lient pc
4. Are ALL users experiencing the issues or just individuals?
all users & it works on isa server with its same ip as proxy
5. Are you using the ISA firewall client on the clients or just web proxy?
web proxy
6. Is ISA the default gateway of the clients?
yes
7. When connection is attempted, what do you see in the ISA realtime logs?
no activity for yahoo chat related [ all messengers works ]
8. What is the network environment setup on the ISA server? What DNS entries are set?
satellite connection with DHcp no dns entered . . . it gets auto from satellite service provider
9. Did you have any user-defined protocols set up in ISA2000 that you have not recreated in ISA2006?
no . i create 2 policies to seperate internet & email users only
10. Do you have just one outbound allow rule for all protocols or do you have various rules ie one for http/https, another for ftp etc?
2 policies to seperate internet & email users only & one allow all against default policy

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Yes
I'm using my ISA server IP as proxy.

SOLUTION

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Yes
Yahoo messenger is working fine. I can chat with my friends in the list but I try to get in the chat rooms. I can see the room list & i can choose any of them but when I try to login in the chatrooms... ? I get this error.
Snap shot attached
chat-error.JPG

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Thank you
I checked with with NO PROXY & it is working now. GREAT
Before I tried with many users with FIREWALL with NO proxy OR with my ISA proxy.

Thank a lot

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Thank you
I checked with with NO PROXY & it is working now. GREAT
Before I tried with many users with FIREWALL with NO proxy OR with my ISA proxy.

Thank a lot

SOLUTION

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Yes
you can

SOLUTION

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Ok
Before I close the case, problem started coming again. I used to get TCP / IP error in ISA 2006 & i was forced to uninstall & install it again.
After I did install & make it working for all by importing policy , messenger stopped connecting now. It connects with PROXY or FIREWAL WITH NO PROXY but I cannot enter in chat after choosing any room from the list.
with NO PROXY yahoo messenger is not even logging on.

SOLUTION

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What that could be ?
I can connect to yahoo messenger & chat with anybody in friendlist.
Having prooblem with ISA 2006 [ TCP / IP error & some DNS error ] I was not able to sort out the problem.
I have uninstalled 2006 & installed back again 2004 to continue.
I have started getting same error like before... ?
I don't know where & what prolbem it could ?

SOLUTION

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As I have seen, this problem is from yahoo.
It gives many types of error e.g. - 999 or chat erro.

Closing this question.

ASKER

Thank you