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Do I have a corrupt deleted forder? What do I do?

cmcek
cmcek asked
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Last Modified: 2010-04-21
I can no longer delete any messages from my Inbox.
I can point and read messages. I can also move messages to other folders but not the deleted folder.
Can you help?
Ed
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Top Expert 2013

Commented:
cmcek--You may have a corrupted or overfull Inbox.  File|Folders|Compact all folders.  Then again try to delete messages from the Inbox or move them into other folders.
This suggestion is made on the assumption that you want to save your messages.  Another solution is to delete the Inbox and reboot.  OE will create a new, empty and uncorrupted Inbox, but your messages will be gone.
This reference may be helpful
http://www.microsoft.com/windows/IE/community/columns/filecorruption.mspx
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Top Expert 2013

Commented:
cmcek--FWIW--OE will automatically Compact all Folders once every three months or so.  My suggestion was only that you speed up the time table.  Did you try it?  It is best to shut off the connection to the internet when you compact or per the link I suggested "On the File menu, click Work Offline so that no new messages will be arriving."
If you wind up losing messages they usually can be recovered this way
http://support.microsoft.com/kb/918069/en-us

However I do agree with tyby that it probably is the DeletedItems.dbx folder that is over full or corrupted.  Compacting will take care of the over full problem.

Commented:
jcimarron: AutoCompact option in OE is not time related, but for number of CLOSING Outlook Express.
After you reach 100 closings of OE, the annoying pop-up window (Would you like to compact folders blah blah?) come up every time you close OE. Until you sucsessfully finish the compaction or ... you edit it in registry.
I have clients that are still using OE and I made a vbs script that resets the corresponding value in registry every time user logons.
The key in registry is:
[HKEY_CURRENT_USER\Identities\{HEXA_ID}\Software\Microsoft\Outlook Express\5.0] "Compact Check Count"=dword:
Good luck!
PS: reg file code below (replace HEXA_IDENTITY with your identity) and VBS also (the two files are separated by ---------------------------). Enjoy!


 
Windows Registry Editor Version 5.00
 
[HKEY_CURRENT_USER\Identities\{HEXA_IDENTITY}\Software\Microsoft\Outlook Express\5.0]
"Compact Check Count"=dword:00000001
 
 
---------------------------
 
 
Dim WSHShell 
Set WSHShell=Wscript.CreateObject("Wscript.Shell") 
WshShell.Run "regedit /s oecount_reset.reg"

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Top Expert 2013

Commented:
tyby--As far as whether to compact or not, at least two MS-MVP's suggest compacting be allowed and not turned off.  
http://www.eggheadcafe.com/software/aspnet/31289423/how-can-i-stop-unwarrante.aspx
And if you Google "stop OE Compacting" almost all responses to people wanting not to compact are met with reasons why compacting IS necessary.  

P.S.--Not sure what you are trying to accomplish by making an issue out of the 100 times closing interval for OE automatically running compacting (which is what is stated in the http://www.microsoft.com/windows/IE/community/columns/filecorruption.mspx link I provided) versus my comment "once every three months or so".  Seems like not much practical difference. And not too pertinent to cmcek's problem.
I have agreed with you that it is most likely the DeletedItems.dbx folder which is full or corrupt. So I was wrong there and have admitted it, though my recommendation about Compacting all Files should solve the issue of the DeletedItems.dbx folder being too full.

Commented:
jcimaroon, I am not arguing with you! :) I just overcame the title, as I think cmcek's problem is already (or should be) solved.
I had many problems due to auto-compact "function" in OE (and I worked a lot to repair them), as my clients have very large mailboxes (20 to 40+ GBytes), and they don't want (yet) to change OE as mail client. Compaction is done manually, per folder, by archiving Inbox & Other folders. We can discuss further methods and solutions, but - as you already said - is not in the interest of this topic.
All the best!

Author

Commented:
The proble was an overstuffed deleted folder.
I moved about 50 emails at a time into anither folder and the problem went away.
Thanks to ALL!

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