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troubleshooting Question

CRM 4.0 needs restarting every morning

Avatar of briannw
briannw asked on
Microsoft Dynamics
10 Comments1 Solution1740 ViewsLast Modified:
Hello,

We currently have a Windows 2003 x64, Xeon 2.0 GHz, 4GB RAM server running Microsoft Dynamics CRM 4.0.  When everything is working, it runs smoothly and we love the program.  However, every morning, both the Web Portal AND the Outlook clients that we have installed freeze and are not usable.  Even when accessing CRM 4.0 from the server, it hangs and never completes.  

No error messages on the web portal nor in the error logs.  Every now and then we will have a pop-up on the server asking to send multiple reports to Microsoft (which we always do) that contain CRM Managed Events.  But no other details are listed.

This was a fresh install NOT and upgrade and to resolve the issue, we have recycle the App Pool for CRM.  I have also been fiddling with the timeouts and the recycle periods and nothing has seemed to come of it.

If you need more details, please let me know.  Thank you very much!
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briannw

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