Good Day Everyone
1. I have a CRM is able to do email newletters to the mixed multitude of users within an
internal organisation as well as users that are outside the organisation
a. Currently my CRM is set up to use an external SMTP server to send the email
2. The result that we have notice is this
a. Internal users are recieving their email very slowly, as in 10 hours late
b. External users are recieving their email iimmediately.
3. We once thought that it could be a spam filter work, but there is no emails trapped in the filter
4. There is an MS Exchange server, within the organisation
We would want to know whether this is possible
a. Create a mail routing rule in CRM, to allow internal emails to be sent via exchange
b. External emails to be sent by the external SMTP
If not, is there any other suggestions that can be given, our main objectives is still to send out all the newletters immediately. Is there any good reference site we can refer to?