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KDLGates
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"Database is corrupt, cannot allocate space" Error Logging in to Notes Locally

Assisting an employee who is receiving the error: "Database is corrupt, cannot allocate space" upon loading her copy of Notes - this immediately after entering her password.

We sent her a new .ID file, renamed the files bookmark.nsf, cache.ndk & desktop6.ndk to backup names, opened notes.ini and blanked out all lines after the first three ("[Notes] KitType=1 Directory=C:\Program Files\lotus\notes\data InstallType=2"), launched Notes and went through the Client Configuration Wizard. On the step of selecting her .ID file and entering her password, the error "Database is corrupt, cannot allocate space" reoccurred and Notes closed.

She had recently copied over her address book (filename names.nsf) but I do not know if there is any chance that this file is the "database is corrupt" database -- without the option of reinstalling Notes, how can I tell which database or file is the problem which is creating the "Database is corrupt, cannot allocate space" error?
Lotus IBM

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KDLGates

8/22/2022 - Mon
ASKER CERTIFIED SOLUTION
Felix Grushevsky

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SysExpert

I agree with fgrushevsky, that this is the best approach.

If you can open log.nsf on another machine, you may get some more details.

 
I hope this helps !
KDLGates

ASKER
Thanks guys. :) Appreciate the replies. Trying fgrushevsky's steps with user this morning. Will try nfixup on names & log . If this fails, will remove names & log, blank out .ini except for above 3 lines, run configuration wizard. If this is successful, will rename names.nsf to namesold.nsf, try nfixup on namesold.nsf and attempt to copy contacts.
KDLGates

ASKER
nfixup failed on names.nsf - somehow this file was corrupted, but this still did the job (found what database was corrupt!). Renamed names.nsf to namesold.nsf & log.nsf to logold.nsf, re-ran configuration wizard, client was working fine. Opening namesold.nsf was still corrupt - lost user's Contacts but her Notes is working and she is manually recreating contacts. The client is working again, which is the end goal.

Thanks for the assistance. :)
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