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Outlook cannot find Exchange server
Hello All.
I am preparing a new workstation for a user and Outlook 2003 will not connect to the Exchange server. When setting up the connection, I enter the server name and the user name, and when I click the "Check Name" button, I get the following error:
Action could not be completed. The connection to the Microsoft Exchange Server is unavailable.
I have tried disabling cached mode, can ping the Exchange server via IP address and domain name (DNS seems to be resolving ok) and even moved the workstation to a different physical connection just in case. None of my other 120 workstations are having a problem connecting to Exchange, including the user that this new workstation is intended for. Her existing workstation is not having a problem connecting to her mailbox.
It's probably something silly, but I'm stumped. Thanks in advance for the help.
I am preparing a new workstation for a user and Outlook 2003 will not connect to the Exchange server. When setting up the connection, I enter the server name and the user name, and when I click the "Check Name" button, I get the following error:
Action could not be completed. The connection to the Microsoft Exchange Server is unavailable.
I have tried disabling cached mode, can ping the Exchange server via IP address and domain name (DNS seems to be resolving ok) and even moved the workstation to a different physical connection just in case. None of my other 120 workstations are having a problem connecting to Exchange, including the user that this new workstation is intended for. Her existing workstation is not having a problem connecting to her mailbox.
It's probably something silly, but I'm stumped. Thanks in advance for the help.
OutlookExchange
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robbcharlton
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There are no Event ID 28 entries in the event viewer and all of the registry strings listed in the kb article are already present.
Since the op, I have reinstalled TCP/IP, verified global catalog settings on the exchange server (even though no other clients are having this problem) and removed/installed Outlook 2003. Nothing has worked.