troubleshooting Question

How can I search Public Folders using Outlook 2007 & Exchange 2003?

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RAHopkinsonFlag for United States of America asked on
23 Comments1 Solution9667 ViewsLast Modified:
I'm running Outlook 2007 and Exchange 2003.  In Outlook, I would like to be able to search for something and have the search return results from my personal mailbox, plus any public folders for which I have read permissions.

If I'm in my Inbox and type a search value, it pulls info from my Inbox, but not from the PF's.  If I click on "Try searching again in all Outlook items," it still pulls no info from the PF's.  If I even select the PF containing the items I'm looking for (with the specified keyword in the subject line), it still does not find it.

I have made sure that I am using Cached Exchange Mode, and that the "Download Public Folder Favorites" option is checked.  In the Search Options dialog, I have also selected both my mailbox and Public Folders for indexing, and Outlook is reporting that "All folders are up to date."

Any assistance in resolving this issue is greatly appreciated.

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