I have been wrestling with a PC that has spyware/malware infections. I have used the latest Spybot, 1.6.0, adaware 2008, combo fix, smitfraud fix, Stinger. The issues started when the user noticed wierd web sites poping up about "deal or no deal" and other gems. Imediatly I noticed that Malware protector 2008 and XP protector had been installed. I removed these manually. I also noticed that the security center icon was missing from control panel and automatic updates services will no longer start rendering windows updates iuseless. I manages to get rid of the programs and combo fix appeared to clean up some of the mess. I loaded sp3 (was on sp2).
I thought I was making headway however it appears I have not gotten rif of the unsolicited IE windows that keep popping up iwth great offers ! and the automatic updates service still refuses to start.
I am at my wits end and am now running hijack this for the first time ever as I really dont want to have to reload tis PC if I can help it.
Here is the log, can somebody please check it out and let me know if they have any ideas.
Thanks in advance
Jamie
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Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 18:52, on 2008-07-17
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.e
xe
C:\WINDOWS\system32\winlog
on.exe
C:\WINDOWS\system32\servic
es.exe
C:\WINDOWS\system32\lsass.
exe
C:\WINDOWS\system32\svchos
t.exe
C:\WINDOWS\System32\svchos
t.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Lavasoft\Ad-Aware\aa
wservice.e
xe
C:\WINDOWS\system32\spools
v.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\System32\svchos
t.exe
C:\Program Files\LogMeIn\x86\RaMaint.
exe
C:\WINDOWS\system32\CAP3RS
K.EXE
C:\Program Files\LogMeIn\x86\LogMeIn.
exe
C:\Program Files\LogMeIn\x86\LMIGuard
ian.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\HPZipm
12.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\UltraVNC\WinVNC.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ICO.EX
E
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\system32\FSRrem
oS.EXE
C:\WINDOWS\system32\igfxtr
ay.exe
C:\WINDOWS\system32\hkcmd.
exe
C:\WINDOWS\system32\igfxpe
rs.exe
C:\WINDOWS\System32\DLA\DL
ACTRLW.EXE
C:\Program Files\Common Files\InstallShield\Update
Service\is
sch.exe
C:\Program Files\Picasa2\PicasaMediaD
etector.ex
e
C:\Program Files\Java\jre1.6.0_05\bin
\jusched.e
xe
C:\WINDOWS\system32\svchos
t.exe
C:\Program Files\LogMeIn\x86\LogMeInS
ystray.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.
exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~2\VPTra
y.exe
C:\Program Files\LogMeIn\x86\LMIGuard
ian.exe
C:\WINDOWS\system32\rundll
32.exe
C:\WINDOWS\system32\ctfmon
.exe
C:\Program Files\Google\GoogleToolbar
Notifier\G
oogleToolb
arNotifier
.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\spool\
drivers\w3
2x86\3\CAP
3LAK.EXE
C:\WINDOWS\SYSTEM32\SPOOL\
DRIVERS\W3
2X86\3\CAP
3SWK.EXE
C:\Program Files\Logitech\SetPoint\Se
tPoint.exe
C:\Program Files\Common Files\Logishrd\KHAL2\KHALM
NPR.EXE
C:\Program Files\Java\jre1.6.0_05\bin
\jucheck.e
xe
C:\Program Files\Trend Micro\HijackThis\HijackThi
s.exe
R1 - HKLM\Software\Microsoft\In
ternet Explorer\Main,Default_Page
_URL =
http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\In
ternet Explorer\Main,Default_Sear
ch_URL =
http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\In
ternet Explorer\Main,Search Page =
http://go.microsoft.com/fwlink/?LinkId=54896
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-0
09027A5CD4
F} - c:\program files\google\googletoolbar
2.dll
O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtr
ay.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.
exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpe
rs.exe
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DL
ACTRLW.EXE
O4 - HKLM\..\Run: [ISUSPM Startup] c:\PROGRA~1\COMMON~1\INSTA
L~1\UPDATE
~1\ISUSPM.
exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "c:\Program Files\Common Files\InstallShield\Update
Service\is
sch.exe" -start
O4 - HKLM\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaD
etector.ex
e
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin
\jusched.e
xe"
O4 - HKLM\..\Run: [WinVNC] "C:\Program Files\UltraVNC\WinVNC.exe"
-servicehelper
O4 - HKLM\..\Run: [CAP3ON] C:\WINDOWS\system32\spool\
drivers\w3
2x86\3\CAP
3ONN.EXE
O4 - HKLM\..\Run: [LogMeIn GUI] "C:\Program Files\LogMeIn\x86\LogMeInS
ystray.exe
"
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dump
rep 0 -u
O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.
exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~2\VPTra
y.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [c4e49964] rundll32.exe "C:\WINDOWS\system32\frqgd
cgx.dll",b
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon
.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbar
Notifier\G
oogleToolb
arNotifier
.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: Canon LASER SHOT LBP-1120 Status Window.LNK = C:\WINDOWS\system32\spool\
drivers\w3
2x86\3\CAP
3LAK.EXE
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\Se
tPoint.exe
O4 - Global Startup: Sync.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2
\OFFICE11\
EXCEL.EXE/
3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-0
0401C60850
1} - C:\Program Files\Java\jre1.6.0_05\bin
\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-0
0401C60850
1} - C:\Program Files\Java\jre1.6.0_05\bin
\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3
C9C571A826
3} - C:\PROGRA~1\MICROS~2\OFFIC
E11\REFIEB
AR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-5
8CAB36FD2A
2} - C:\PROGRA~1\SPYBOT~1\SDHel
per.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-5
8CAB36FD2A
2} - C:\PROGRA~1\SPYBOT~1\SDHel
per.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f
2ba3849658
3} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f
2ba3849658
3} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-0
0C04F79568
3} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-0
0C04F79568
3} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [JAVA_IBM] Java (IBM)
O14 - IERESET.INF: START_PAGE_URL=
http://www.lenovo.com/us/en/
O15 - Trusted IP range:
http://192.168.0.40
O16 - DPF: {1239CC52-59EF-4DFA-8C61-9
0FFA846DF7
E} (Musicnotes Viewer) -
http://www.musicnotes.com/download/mnviewer.cab
O16 - DPF: {4AFA7A89-8B3F-4096-A7A5-F
8D997AABA8
2} (DSDKPACK Control) -
http://192.168.0.40/cab/sdkinstall.cab
O16 - DPF: {6414512B-B978-451D-A0D8-F
CFDF33E833
C} (WUWebControl Class) -
http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1209596309993
O16 - DPF: {C90F2ABA-5734-4CE3-B1CC-3
0D5C2D0FA8
B} (Project1.ptzslidernew) -
http://192.168.0.40/cab/newslider.cab
O17 - HKLM\System\CCS\Services\T
cpip\Param
eters: Domain = henrybucks.local
O17 - HKLM\Software\..\Telephony
: DomainName = henrybucks.local
O17 - HKLM\System\CS1\Services\T
cpip\Param
eters: Domain = henrybucks.local
O17 - HKLM\System\CS2\Services\T
cpip\Param
eters: Domain = henrybucks.local
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aa
wservice.e
xe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google
Updater\GoogleUpdaterServi
ce.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver
\1050\Inte
l 32\IDriverT.exe
O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\Logitech\Bluetooth\L
BTServ.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEU
P~1\LUCOMS
~1.EXE
O23 - Service: LogMeIn Maintenance Service (LMIMaint) - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\RaMaint.
exe
O23 - Service: LogMeIn - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\LogMeIn.
exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm
12.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: VNC Server (winvnc) - UltraVNC - C:\Program Files\UltraVNC\WinVNC.exe
--
End of file - 8876 bytes
Can you please attach the combofix log.