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you may need to adjust the &quot;Server Timeout&quot; on the email client...<br />
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I have ratcheted that up to 120 sec. but it hasn't helped. &nbsp;Also, &nbsp;I don't think that would explain why the mapped drives cannot be made or maintained would it? &nbsp;Thanks.
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something is timing out.....<br />
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try this ... &nbsp; &nbsp;<a href="http://www.pingplotter.com/freeware.html" rel="ugc">http://www.pingplotter.com/freeware.html</a><br />
it will give you a better idea of how the connections are...
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I concur. &nbsp;When I ping the server with the VPN engaged, I get one or two responses @ 35ms followed by 2 &quot;request timed out&quot;. &nbsp;I think the problem is between the PIX and the server but I don't know how best to troubleshoot it. &nbsp;I'll try the pingplotter app you suggested. &nbsp;Thank you very much.<br />
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As noted above, I have found the Exchange server is only answering ping requests sporadically. &nbsp;There are other hosts on the network that respond quickly and with 100% success rate (there is a networked printer that responds better than the server). &nbsp;I have reviewed the logs and set monitors on the NIC and CPU but by all indications the server is coasting. &nbsp;There are only 12 users on it. &nbsp;Any ideas on how to troubleshoot this further? &nbsp;Thanks.
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I have several telecommuters using the Cisco VPN client to attach to our network via a PIX 515. &nbsp;Although the VPN connection will remain solid they either cannot access the Windows 2003 Server / Exchange at all (&quot;Exchange server is offline or not responding&quot;) or they can attach it but then lose the connection after some time. &nbsp;They will also lose mapped drives to this same server periodically although the VPN remains connected. &nbsp;This is a sporadic problem, they can attach Outlook and map drives approx. 75% of the time. &nbsp;I am using the FQDN in the Outlook setup and the &quot;Check Names&quot; button typically returns the underline. &nbsp;Thanks.
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I have several telecommuters using the Cisco VPN client to attach to our network via a PIX 515.  Although the VPN connection will remain solid they either cannot access the Windows 2003 Server / Exchange at all ("Exchange server is offline or not responding") or they can attach it but then lose the connection after some time.  They will also lose mapped drives to this same server periodically although the VPN remains connected.  This is a sporadic problem, they can attach Outlook and map drives approx. 75% of the time.  I am using the FQDN in the Outlook setup and the "Check Names" button typically returns the underline.  Thanks.

VPN Clients lose Exchange server

Exchange is the server side of a collaborative application product that is part of the Microsoft Server infrastructure. Exchange's major features include email, calendaring, contacts and tasks, support for mobile and web-based access to information, and support for data storage.

Exchange

Cisco PIX is a dedicated hardware firewall appliance; the Cisco Adaptive Security Appliance (ASA) is a firewall and anti-malware security appliance that provides unified threat management and protection the PIX does not. Other Cisco devices and systems include routers, switches, storage networking, wireless and the software and hardware for PIX Firewall Manager (PFM), PIX Device Manager (PDM) and Adaptive Security Device Manager (ASDM).

Cisco

A virtual private network (VPN) is a network that uses a public telecommunication infrastructure, such as the Internet, to provide remote offices or travelling users access to a central organizational network securely. VPNs encapsulate data transfers using secure cryptographic methods and other security mechanisms to ensure that only authorized users can access the network and that the data cannot be intercepted.