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RCroninFlag for United States of America

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Outlook - Emailed Links Open Windows Explorer

An enduser of mine showed me this issue;

When he gets an email with a url link in the body, he clicks the link to launch, and it opens Windows Explorer, rather than IE or Firefox.

He is running Outlook 2003, and his machine is XP Pro.

I have checked his file associations and URL is set to use Internet Explorer. I changed the setting, and changed back and there is no change. What else can I do to resolve this issue?
Outlook

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RCronin
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war1
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Hello RCronin,

To make IE the default in open URL:

1. On the desktop, double-click My Computer.  
2. On the Tools menu, click Folder Options, and then click the File Types tab.  
3. In the Registered File Types list, click URL:HyperText Transfer Protocol, click Advanced, and then click Edit.  
4. In the Actions box, type open.  
5. In the Application used to perform action box, locate Internet Explorer (Iexplore.exe), and then click Open.
6. In the Application box, type IExplore, and then click OK.

Hope this helps!
war1
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RCronin
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ASKER

Will give this a shot and post results. Thanks for your assistance.
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RCronin
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Outlook
Outlook

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.

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