Avatar of hindsight
hindsightFlag for United States of America

asked on 

Blackberry User "Not Started"

I'm running BES 4.1 connected to an Exchange 2007 server. There are only 2 users on the BES, and both were working great for a couple of months.  The other user notified me that they don't seem to be syncing.  I checked in the BB Manager and the last contact time is 6/30.  

In the Event Log I get the following errors together, over and over again for that user:

1. {Email Address} MAPIMailbox::CreateMsgOnDeviceSearchFolder - CreateFolder (0x80004005) failed  - THIS LOGS TWICE CONSECUTIVELY
2. OpenDatabase() failed for User's Name
3. User User's Name not started  

I can't seem to find much information on this specific issue.  Any help is greatly appreciated.
BlackBerryBlackBerry ProgrammingExchange

Avatar of undefined
Last Comment
Kurt_Braeckmans
ASKER CERTIFIED SOLUTION
Avatar of Kurt_Braeckmans
Kurt_Braeckmans
Flag of Belgium image

Blurred text
THIS SOLUTION IS ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
See Pricing Options
Start Free Trial
Exchange
Exchange

Exchange is the server side of a collaborative application product that is part of the Microsoft Server infrastructure. Exchange's major features include email, calendaring, contacts and tasks, support for mobile and web-based access to information, and support for data storage.

213K
Questions
--
Followers
--
Top Experts
Get a personalized solution from industry experts
Ask the experts
Read over 600 more reviews

TRUSTED BY

IBM logoIntel logoMicrosoft logoUbisoft logoSAP logo
Qualcomm logoCitrix Systems logoWorkday logoErnst & Young logo
High performer badgeUsers love us badge
LinkedIn logoFacebook logoX logoInstagram logoTikTok logoYouTube logo