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Every few days Outlook loses connection to hosted exchange server

Every few days we lose our connection to out hosted exchange server.  We are using http over rpc.  Our internet access and other nework access has no issues, just the hosted exchange access.  Users manually change there dns entries to external dns servers and access is restored.  Then they adjust the dns settings back to the internal dns servers and access is restored.  I find it strange that only access to the hosted exchange server is affected?  any ideas?
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