Intel D875PBZ motherboard will not start when an ATI All in wonder AGP card, or an ATI TV Wonder PCI card is installed, but works flawlessly with straight AGP card.
I had a power supply die on this PC with an Intel D875PBZ motherboard. Replaced the PSU with a higher rated model.
It had an ATI AIW 8500DV installed at the time but wouldn't startup after replacing the PSU. Suspecting the video card, I replaced it with an AGP video card and it worked flawlessly.
Thinking I had a bad video card due to some power surge, I installed the AIW 8500DV AGP-4x card on 2 other PC's to ensure it was the problem,and lo and behold it worked flawlessly with no ill effects.
Now I try a PCI slot TV Tuner card (ATI theater 550 pro) and the same symptoms occur. I've also installed an ATI AIW 9600XT AGP-8x with the same results. Both cards are tested and working in other PC's
This is a weird one. I install either an AIW AGP card or a PCI TV tuner card with a working AGP card and the PC won't start.
I am thinking that this is a chipset level problem on the motherboard, that occurred when the PSU cooked, but it only effects cards with tv inputs. Anyone ever come accross this type of problem?
How does the tv tuner card or tv tuner section of an AIW card converse with the chipset, and how does it differ from an ordinary AGP video card.
It had an ATI AIW 8500DV installed at the time but wouldn't startup after replacing the PSU. Suspecting the video card, I replaced it with an AGP video card and it worked flawlessly.
Thinking I had a bad video card due to some power surge, I installed the AIW 8500DV AGP-4x card on 2 other PC's to ensure it was the problem,and lo and behold it worked flawlessly with no ill effects.
Now I try a PCI slot TV Tuner card (ATI theater 550 pro) and the same symptoms occur. I've also installed an ATI AIW 9600XT AGP-8x with the same results. Both cards are tested and working in other PC's
This is a weird one. I install either an AIW AGP card or a PCI TV tuner card with a working AGP card and the PC won't start.
I am thinking that this is a chipset level problem on the motherboard, that occurred when the PSU cooked, but it only effects cards with tv inputs. Anyone ever come accross this type of problem?
How does the tv tuner card or tv tuner section of an AIW card converse with the chipset, and how does it differ from an ordinary AGP video card.
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ASKER
Good points Gary, so far the PC will not initiate anything except the fans( no BIOS) when either an AIW in the AGP slot or a tv tuner in the PCI slot with a known good straight AGP video card.
I even noticed the keyboard lights do not flash the num lock, scroll lock, caps lock, as usual when started. I assume showing no activity means they haven't initiated through bios.
There is also a working network card in a PCI slot during the nonworking stage , and also when the PC is working fine with the straight AGP card. I've also changed PCI slots with the TV tuner card to no avail.
I haven't done a CMOS clear yet but that is on the table.
I even noticed the keyboard lights do not flash the num lock, scroll lock, caps lock, as usual when started. I assume showing no activity means they haven't initiated through bios.
There is also a working network card in a PCI slot during the nonworking stage , and also when the PC is working fine with the straight AGP card. I've also changed PCI slots with the TV tuner card to no avail.
I haven't done a CMOS clear yet but that is on the table.
If there's no keyboard indicator activity, you're correct that the BIOS isn't executing its startup tests. Almost sounds like some kind of short that's keeping the system from running !! Do the TV cards have an input cable connected when you're doing this test? If so, disconnect it ... just in case.
Your working network card clearly means that the PCI bus is at least being initialized and enumerated to some extent.
Install the "good" (working) card; then boot to the BIOS and see if (a) the PCI slots are all set for Auto (on the Advanced tab - PCI Configuration) and if there are any entries in the Event Log (same tab -- under Event Log Configuration). The Event Log may give you a clue about what's happening.
Your working network card clearly means that the PCI bus is at least being initialized and enumerated to some extent.
Install the "good" (working) card; then boot to the BIOS and see if (a) the PCI slots are all set for Auto (on the Advanced tab - PCI Configuration) and if there are any entries in the Event Log (same tab -- under Event Log Configuration). The Event Log may give you a clue about what's happening.
ASKER
Tried it both ways with and without coax connector. Will dig into the BIOS settings now.
Almost certainly doesn't matter here ... but just for grins, what BIOS version are you using? (Mine's P27)
... and I can't imagine that you missed this => but you DID connect the P4 auxilliary power connector ... right? (I'd actually expect that NOTHING would work if you didn't - but just don't want this to turn out to be some really trivial oversight)
... and I can't imagine that you missed this => but you DID connect the P4 auxilliary power connector ... right? (I'd actually expect that NOTHING would work if you didn't - but just don't want this to turn out to be some really trivial oversight)
ASKER
LOL--> that certainly would be a newbie mistake, but alas it's plugged in.
My BIOS ver. is P27 as well the motherboard is the A2 revision( which can't run the prescott cores with the 1 MB cache)
I did some sleuthing in the BIOS and want to bounce these settings and readings off you.
PCI slots set to AUTO
Plug n' play by BIOS, switched this to OS for laughs but no difference when the tv tuner is used, still not starting. Now set to BIOS again.
In the Advanced-> chipset config-> PCI latency timer it's set to 32
In Advanced -> Hardware monitoring the values are as follows
1.5v in--> 1.272v (seems low)
Vccp-->1.47v
3.3v--> 2.827v
5V in--> 5.105v
12v--> 12.000v
Also did some more troubleshooting, I removed the straight AGP card and installed a pci video card. Ran OK.
added the PCI tv tuner, exact same issue as before.
intriguing!!
My BIOS ver. is P27 as well the motherboard is the A2 revision( which can't run the prescott cores with the 1 MB cache)
I did some sleuthing in the BIOS and want to bounce these settings and readings off you.
PCI slots set to AUTO
Plug n' play by BIOS, switched this to OS for laughs but no difference when the tv tuner is used, still not starting. Now set to BIOS again.
In the Advanced-> chipset config-> PCI latency timer it's set to 32
In Advanced -> Hardware monitoring the values are as follows
1.5v in--> 1.272v (seems low)
Vccp-->1.47v
3.3v--> 2.827v
5V in--> 5.105v
12v--> 12.000v
Also did some more troubleshooting, I removed the straight AGP card and installed a pci video card. Ran OK.
added the PCI tv tuner, exact same issue as before.
intriguing!!
I had the rare opportunity to experience a Seasonic blowing up on me, but fortunately it didn't damage the motherboard. Perhaps these TV tuners draw on a specific chipset circuit that was damaged. I know that the drivers end up in the Sound, video and game controllers section, which is a Southbridge chipset area. Disable the onboard sound and try a separate sound card.
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ASKER
OOPs, the other pci card is an audio card(I told you it was a network card first time around)
No onboard sound on this model.
Something else I left out, this is a fresh install of XP pro sp2.
I'm gonna pull the PSU and replace it "Tout de suite"
be back in a few minutes.
No onboard sound on this model.
Something else I left out, this is a fresh install of XP pro sp2.
I'm gonna pull the PSU and replace it "Tout de suite"
be back in a few minutes.
ASKER
All done, I should be called a newbie ,as the tv tuner now is installed and the voltages are in place
1.5v in--> 1.532v
Vccp-->1.482v
3.3v--> 3.327v
5V in--> 5.263v
12v--> 12.250v
Something in the tuners must be drawing on one of those bad rails on the other PSU.
Thank you very much Gary, I can always count on you to come through.
I should have caught those anomalous readings but I think the changing of the video card threw me off, especially with a new PSU in place. I guess it's a lesson never to trust something new.
1.5v in--> 1.532v
Vccp-->1.482v
3.3v--> 3.327v
5V in--> 5.263v
12v--> 12.250v
Something in the tuners must be drawing on one of those bad rails on the other PSU.
Thank you very much Gary, I can always count on you to come through.
I should have caught those anomalous readings but I think the changing of the video card threw me off, especially with a new PSU in place. I guess it's a lesson never to trust something new.
ASKER
Gary, you are the leader of the Hardware pack here at EE(don't tell Callandor)
Understandable oversight ... since the voltage wasn't off enough to keep the CPU from working => and the other video card was working okay.
You might want to get one of these very-handy gadgets (I use mine a lot more than I ever thought I would) ... it would have shown you the out-of-spec voltage before you used the PSU:
http://www.newegg.com/Product/Product.aspx?Item=N82E16899887004
You might want to get one of these very-handy gadgets (I use mine a lot more than I ever thought I would) ... it would have shown you the out-of-spec voltage before you used the PSU:
http://www.newegg.com/Product/Product.aspx?Item=N82E16899887004
ASKER
I'll have to invest.
Just got back from the beach, water is refreshingly 18 degrees Celsius.
Just got back from the beach, water is refreshingly 18 degrees Celsius.
18°C --> Brrr !! You went swimming in that??
We just got back from dinner ... of course we were in our nice air conditioned car; but at 8:10pm the outside temperature was a not-so-refreshing 93°F ... as I'm sure you know, that's about 34°C [It was 98°F earlier this afternoon ... cooler than yesterday's 103 !!]
We just got back from dinner ... of course we were in our nice air conditioned car; but at 8:10pm the outside temperature was a not-so-refreshing 93°F ... as I'm sure you know, that's about 34°C [It was 98°F earlier this afternoon ... cooler than yesterday's 103 !!]
ASKER
Thick skin I guess, but the scenery is great. We've been experiencing 24-25C temps but with the humidity, feels like 31C according to the Humidex.
Check out my 3 mile beach.
Inverness-Beach.jpg
Check out my 3 mile beach.
Inverness-Beach.jpg
Nice :-) I don't have a beach ... but I do have a (rather wealthy) friend who has a VERY nice back yard (2 pools and a hot tub) Of course in 100° heat it's still warm (especially the concrete) ... but the water sure feels good (it's a LOT warmer than 18°C).
[We don't spend a lot of time there -- a few days each summer]
Bob-s-Back-Yard.JPG
[We don't spend a lot of time there -- a few days each summer]
Bob-s-Back-Yard.JPG
ASKER
Nice pools. Our neighbor has one also(not quite as nice as those) and the water temp is usually 26°C. No challenge in getting in that.
I think we're off the track.
Thanks again Gary. Enjoy the pools :-)
I think we're off the track.
Thanks again Gary. Enjoy the pools :-)
Yes ... I think we're a bit off track => but at least your problem is resolved !!
ASKER
Before you go Gary, I just noticed that the Safely remove hardware Icon is in the systray and it is referring to the
ATI unified AVstream driver.
Thats obviously connected to the tv tuner card, have you ever seen this as I am not familiar with it.
What would happen if I safely remove it, isn't it software?
ATI unified AVstream driver.
Thats obviously connected to the tv tuner card, have you ever seen this as I am not familiar with it.
What would happen if I safely remove it, isn't it software?
ASKER
I think I found the issue and fix for it,
http://www.rage3d.com/Board/showthread.php?t=33892364
seems its a bug in newer drivers, or at least I hope it is, as I won't be ejecting my TV Tuner card with the computer running.
http://www.rage3d.com/Board/showthread.php?t=33892364
seems its a bug in newer drivers, or at least I hope it is, as I won't be ejecting my TV Tuner card with the computer running.
Haven't seen it before ... but it sounds like you've already found the answer anyway :-)
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The TV section is actually isolated from the video section on those cards ... you can, in fact, install just the video driver and use the card without any TV features [you'll also note in Device Manager that the TV is a "different" hardware item].
... but that, of course, doesn't explain what's happening here. Is the issue that Windows won't start? ... or does the board not start at all with a TV card installed (i.e. no BIOS display) ??
Have you tried clearing CMOS? Something is apparently going "haywire" in the PCI bus enumeration (even the AGP card will enumerate the TV device via PCI) ... clearing CMOS MAY help => or you may, as you've noted, have a chipset issue. Do you have any other PCI cards installed? If not, try the system with the working AGP video card and some other PCI card besides the TV card -- if that causes the same issue then the problem is almost certainly the chipset or some related support component on the motherboard.