asked on 7/17/2008

using IIS 6.0 windows authentication prompt for user name password when access the site remotely using IP address

Hi All,
we are using windows 2003 server and running IIS 6.0.
We hosted an appliction which uses windows authentication under IIS.
Our users are accessing this application "Remotely".
When accessing the application using Server Name we have not find any problem but when try to access the application using "IP Address" the application prompting from windows user name and password.

Could any one please help me?

Microsoft IIS Web Server Microsoft Applications Microsoft Virtual Server

Last Comment

tigermatt

7/17/2008

Ruscal

7/17/2008

It sounds like they are getting their user credentials auto entered when the use the name (because the domain of the name is the same as the active directory domain) but not when going by IP (it doesn't know how to translate that IP into a host & domain pair to learn the domain its trying to authenicate against)

You might have a touch more luck if you included reverse DNS entries in the DNS (the one maintained by your ISP for PTR lookups against your IP).

Why not just instruct the users to access it only by name and not IP

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tigermatt

7/17/2008

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kiranchandu

7/17/2008

ASKER

What you mentioned is correct.
It make sense to ask the users to access it only by name.

I forgot to say one thing like recently we changed our server name.
we did ask the system admin to check out DNS config for this server, they replied every thing in DNS looks good.
Our uses use the server name to access the application. most of the users work "remotely".
This bug was found when testing.
We need to fix this before move to prodcution.

Thanks in advance.

SOLUTION

Ruscal

7/17/2008

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kiranchandu

7/17/2008

ASKER

Tigermatt,

Thanks for your Help.
I should not ask the users to make changes at IE level.

kiranchandu

7/17/2008

ASKER

Ruscal,

your suggestion is very helpful to find what is the problem.
I can debug this problem following suggestions given by Tigermatt only when i access the site remotely.
I don't find any problem when i work in the office.

Thanks for your valuable information.

tigermatt

7/17/2008

If you don't want them to set it at the IE level, use a Group Policy to push out the changes. See http://windowsitpro.com/article/articleid/78049/jsi-tip-6644-how-can-i-use-group-policy-to-add-a-site-to-the-trusted-sites-zone.html

-tigermatt